I took my Shihtzu puppy to Westbank animal care hospital for a spay/hernia repair. It was successful and a good experience. They are reasonably priced, and have very knowledgeable staff. I got my cat neutered there as well, they were great with him, and it was a smooth operation. In and out in a matter of a few hours. I recommend them.
Highly recommend! We switched from a different vet and very happy we did. The staff are all very friendly and the doctors are extremely attentive and take their time with you. Always available to answer questions and very accommodating with appointments. Extremely happy with our vet and everyone at the clinic.
The staff here are very friendly and personable. They where able to get my dog in within a week. The only thing not giving this clinic a 5 star is the size of the waiting room area. It's just a touch to small and contested to have more then two large dogs in it. Over all I recommend this vet clinic!
Westbank Animal Care has been the vet for my animals for take a year now, they take really good care of them and staff is really nice and helpful.
After several disappointing visits, I finally decided I need to do better for my dogs and should never go back to this clinic. They forgot about my referral and I had to follow up several time to book for a surgery which I ended up going to another clinic due to delay from Westbank clinic getting an answer. After the surgery, I took my dog there to remove the stitches, and a day later, I found her biting at left over stitches that was not removed properly! For my other dog, I have to order special food through the clinic and they forgot about my order several times, so frustrated with their messy communication. Also when my dog got sick for the first time after I adopted her, I took her to the clinic panicking as I didn't have any history on her. The clinic totally abused the situation and charged me for anything they could think of, which was not necessary for a simple vomiting. I was scared so I agreed to xray, shots, and many other things that a caring doctor would not do at that moment. They should've monitored her for at least half an hour before starting to make money of a scared client!
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