Vernon Radiological Assoc

3100 35 Ave, Vernon, BC V1T 2T1, Canada

About Vernon Radiological Assoc

3.4 / 5

from reviews

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    Deborah Corpataux
    March 02, 2023

    After reading so many bad reviews, I was hesitating to go there. But I was positively surprised! Every staff I talked to was extremely friendly and helpful. I felt comfortable the whole time and was treated with respect. I did not even have to wait 5 minutes to have my x-ray done (which was a few minutes before my actual appointment). I can highly recommend to you to make your own first impression, rather than being influenced by so many bad reviews.

    Ryan Coffey
    May 19, 2023

    Went in for an ultrasound. Lady at front desk let us know no children were allowed during ultrasound. So we called a grandparent last minute to come watch the little one. Then she told us that I wasn't allowed to go in with my wife and proceeded to tell me that my wife lied about not knowing that children were allowed. Was rude and instead of de-escalation of the situation told me that I had already been in because I had been to an ultrasound at the hospital, and telling us how we are liars about not knowing this information before hand. When you're working work people who just want to see their unborn child, not to mention hormonal pregnant women! Learn how to talk nicely to people and have a heart instead of escilating the situation and calling your patients liars. She also threatened to cancel our appointment because my wife was upset. Very unprofessional. Girl who was rude was younger with red curly hair. Needs to learn respect. The rest of the staff was quite pleasant but the situation was handled poorly by receptionist girl. Learn to talk to people with respect and learn to handle tough situations like a professional and somebody who has a heart and understands how something like this can be upsetting to a parent. Go somewhere else.

    K S
    May 06, 2023

    I was worried when I read other reviews! It wasn't that bad here. The staff were all very nice. I'm only giving 3 stars due to their no child policy, it makes it very hard for moms. I just moved to Cherryville and thankfully my only friend I have here in Lumby was available to watch my daughter. Otherwise we would have been hooped since my husband works. Also, husbands are only allowed to come to the 20 week scan appointment, none after which is kind of disappointing to a very involved father. The staff are awesome but their policies are a bit inconvenient.

    Sylvana Ukkonen
    February 02, 2023

    The ultrasound technician was very kind, I would give her five stars. The rest of them, one star or less. My husband was not allowed to enter the building with me, not even allowed to sit in the completely empty waiting room, he was told to wait in the car. When we asked for the reason they just said “it’s a policy”. The people working the counter were rude, snappy and short with us. He was not allowed to join me for the ultrasound, which is a shame because he really missed out. I was lucky enough to see our baby yawn- twice, but my husband, missed out on this and the entire thing. He was allowed to be brought into the room after it was done for about five minutes maximum, he didn’t get to see much. There is absolutely no reason to exclude the father.

    bro greg
    January 23, 2023

    I've used this imaging clinic for years and have never had any negative experiences It's a business with staff trained in the medical industry not a Starbucks, The staff are very professional and pleasant. that doesn't mean they need to give everyone a big fake Welcome to the radiology clinic smile

    Vernon Radiological Assoc

    Our Address

    3100 35 Ave, Vernon, BC V1T 2T1, Canada

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