Is this your business?
Went for a x-ray. Front staff was very helpful. They even got me in early for my appointment. Carla was the x-ray tech. She was very cheerful and plesant to work with. Nice to see someone in the medical field with such a positive outlook in these trying times
I was so excited and counting down the days to my first ultrasound for my first pregnancy. The front desk staff was rather rude and stand-offish to myself as well as my partner when he came in after me. I generally expect this from any front desk staff so I let it go. The most disappointing part was how cold and stand-offish the ultrasound tech was. It completely ruined mine and my partner's experience. From the moment I laid down, she didn't say anything at all and just said "no phones allowed" and then 10 minutes later told me to text him. She said a total of 5 words the entire time, and we had to ask how far along I was and if we could get a print out otherwise neither would have happened. I felt uncomfortable to be emotional at all and I felt rushed. I didn't even see the heartbeat. I understand this is their job, and they do many ultrasounds, but that doesn't excuse anything. If being compassionate and empathetic annoys you, you're in the wrong industry.
The staff assisted me for the ultrasound this afternoon is kind in a hurry and so unpatient. She cancelled my appointment and book next month again. She so rude and I felt unkindness the way she deals with me. Why not wait an hour just to full my bladder, instead of rebooking. I just took an early off from work to do this. This is a really bad day.
If you need to schedule an appointment, be prepared. I actually called my doctor back and asked if I could be scheduled in Kelowna instead.
Amber went above and beyond to help us out. Thank you for such great service!
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