Best pelvic ultrasound I've ever had... Weird thing to comment on but receptionist was nice and the tech was lovely, gentle and friendly. Even the gel was warmed up. I had x-rays here a few years ago and they were very nice then as well.
K S
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October 28, 2023
I was worried when I read other reviews! It wasn't that bad here. The staff were all very nice. I'm only giving 3 stars due to their no child policy, it makes it very hard for moms. I just moved to Cherryville and thankfully the only friend I have here in Lumby was available to watch my daughter. Otherwise we would have been hooped since my husband works. Also, husbands are only allowed to come to the 20 week scan appointment, none after which is kind of disappointing to a very involved father.
The staff are awesome but their policies are a bit harsh.
Lua Nevill
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November 06, 2023
I found Shirley friendly and professional, and did a good job of doing a neck ultrasound. Receptionists were friendly and curtious, don't listen to other reviews.
Ryan Coffey
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May 19, 2023
Went in for an ultrasound. Lady at front desk let us know no children were allowed during ultrasound. So we called a grandparent last minute to come watch the little one. Then she told us that I wasn't allowed to go in with my wife and proceeded to tell me that my wife lied about not knowing that children were allowed. Was rude and instead of de-escalation of the situation told me that I had already been in because I had been to an ultrasound at the hospital, and telling us how we are liars about not knowing this information before hand. When you're working work people who just want to see their unborn child, not to mention hormonal pregnant women! Learn how to talk nicely to people and have a heart instead of escilating the situation and calling your patients liars. She also threatened to cancel our appointment because my wife was upset. Very unprofessional. Girl who was rude was younger with red curly hair. Needs to learn respect. The rest of the staff was quite pleasant but the situation was handled poorly by receptionist girl. Learn to talk to people with respect and learn to handle tough situations like a professional and somebody who has a heart and understands how something like this can be upsetting to a parent.
Go somewhere else.
Keith Wambolt
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June 24, 2023
The ultrasound tech should be fired !!!! Two miss diagnosis causing two trips to Vancouver for no reason , according to Vancouver specialists. This cost us two days wages and over $400 in fuel !!! I highly recommend that this person is removed from the clinic! Nobody from my family will ever go there for anything ever again!!!!
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Best pelvic ultrasound I've ever had... Weird thing to comment on but receptionist was nice and the tech was lovely, gentle and friendly. Even the gel was warmed up. I had x-rays here a few years ago and they were very nice then as well.
I was worried when I read other reviews! It wasn't that bad here. The staff were all very nice. I'm only giving 3 stars due to their no child policy, it makes it very hard for moms. I just moved to Cherryville and thankfully the only friend I have here in Lumby was available to watch my daughter. Otherwise we would have been hooped since my husband works. Also, husbands are only allowed to come to the 20 week scan appointment, none after which is kind of disappointing to a very involved father. The staff are awesome but their policies are a bit harsh.
I found Shirley friendly and professional, and did a good job of doing a neck ultrasound. Receptionists were friendly and curtious, don't listen to other reviews.
Went in for an ultrasound. Lady at front desk let us know no children were allowed during ultrasound. So we called a grandparent last minute to come watch the little one. Then she told us that I wasn't allowed to go in with my wife and proceeded to tell me that my wife lied about not knowing that children were allowed. Was rude and instead of de-escalation of the situation told me that I had already been in because I had been to an ultrasound at the hospital, and telling us how we are liars about not knowing this information before hand. When you're working work people who just want to see their unborn child, not to mention hormonal pregnant women! Learn how to talk nicely to people and have a heart instead of escilating the situation and calling your patients liars. She also threatened to cancel our appointment because my wife was upset. Very unprofessional. Girl who was rude was younger with red curly hair. Needs to learn respect. The rest of the staff was quite pleasant but the situation was handled poorly by receptionist girl. Learn to talk to people with respect and learn to handle tough situations like a professional and somebody who has a heart and understands how something like this can be upsetting to a parent. Go somewhere else.
The ultrasound tech should be fired !!!! Two miss diagnosis causing two trips to Vancouver for no reason , according to Vancouver specialists. This cost us two days wages and over $400 in fuel !!! I highly recommend that this person is removed from the clinic! Nobody from my family will ever go there for anything ever again!!!!