After reading some of the rude reviews, I decided to post my own review.
Carlos was nothing but fantastic. Not only did he put an appliance on hold for us for over three weeks (with no deposit asked), he actively worked with me to find an appliance we were specifically seeking. On top of this, they delivered and installed the new appliances all the way in Kelowna for us.
Carlos kept in regular contact with me letting me know what appliances he found, and worked with me to help us get what we wanted.
I wish nothing but the best for Carlos and his team, and will highly recommend this spot to anyone in the Okanagan.
Steven Bozzetto
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March 11, 2022
Friendly service and good work. Booking dates may be more distant than expected, but the great rates makes him worth the wait. They made two visits for my dishwasher; 1 to view and discover the repair was not worth doing, then the second to remove and install a new one. I was stressed thinking two visits to Summerland and the time involved would break my bank, but I was pleasantly surprised when the bill came in less than expected. I'm grateful and fully recommend them.
marty minnesma
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September 11, 2022
Seemed like a decent place with decent machines. I had a friend pick up this double stacker for me. I’m pretty happy with it except it’s not very clean. Lots of floating things in the water and then that centre spout piece is pretty gross.
David P
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April 02, 2022
These guys fixed my Samsung fridge that had been icing up off and on for 2 years, started malfunctioning the same month the warranty expired. They charged $80 for a visit out to Naramata, arrived right on schedule, and replaced a part that he thought would fix it. It didn't, but he came out 2 more times at no charge, and did end up fixing it, total parts and labour $150. There was no up charge compared to the prices I saw for the parts online. My fridge has not iced up since then, almost 2 years ago. Tony's was dedicated to fixing my fridge (I didn't even buy it from them) and gave me a very good price. I trust these guys. I am reviewing very late because I just watched a Marketplace on unscrupulous appliance repairman, and I just wanted to relay my very pleasant experience with Tony's.
Deanna Hawkes
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July 25, 2019
We purchased a used washer and dryer from Tony's. Carlos was amazing and so helpful. Answered all of our questions, and helped my husband load the set into the truck. He was very polite and kind. Customer service was above and beyond. I would definitely recommend this place.
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627 Main St, Penticton, BC V2A 5C9, Canada
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After reading some of the rude reviews, I decided to post my own review. Carlos was nothing but fantastic. Not only did he put an appliance on hold for us for over three weeks (with no deposit asked), he actively worked with me to find an appliance we were specifically seeking. On top of this, they delivered and installed the new appliances all the way in Kelowna for us. Carlos kept in regular contact with me letting me know what appliances he found, and worked with me to help us get what we wanted. I wish nothing but the best for Carlos and his team, and will highly recommend this spot to anyone in the Okanagan.
Friendly service and good work. Booking dates may be more distant than expected, but the great rates makes him worth the wait. They made two visits for my dishwasher; 1 to view and discover the repair was not worth doing, then the second to remove and install a new one. I was stressed thinking two visits to Summerland and the time involved would break my bank, but I was pleasantly surprised when the bill came in less than expected. I'm grateful and fully recommend them.
Seemed like a decent place with decent machines. I had a friend pick up this double stacker for me. I’m pretty happy with it except it’s not very clean. Lots of floating things in the water and then that centre spout piece is pretty gross.
These guys fixed my Samsung fridge that had been icing up off and on for 2 years, started malfunctioning the same month the warranty expired. They charged $80 for a visit out to Naramata, arrived right on schedule, and replaced a part that he thought would fix it. It didn't, but he came out 2 more times at no charge, and did end up fixing it, total parts and labour $150. There was no up charge compared to the prices I saw for the parts online. My fridge has not iced up since then, almost 2 years ago. Tony's was dedicated to fixing my fridge (I didn't even buy it from them) and gave me a very good price. I trust these guys. I am reviewing very late because I just watched a Marketplace on unscrupulous appliance repairman, and I just wanted to relay my very pleasant experience with Tony's.
We purchased a used washer and dryer from Tony's. Carlos was amazing and so helpful. Answered all of our questions, and helped my husband load the set into the truck. He was very polite and kind. Customer service was above and beyond. I would definitely recommend this place.