Our Address
1077 Westminster Ave W, Penticton, BC V2A 1L4, CanadaSee Your Business Here!
Don’t see your business on our site? Add it for FREE! Please click the button now.
Don’t see your business on our site? Add it for FREE! Please click the button now.
Activated my 20% discount for 2 large ice caps. Get to the window and 3 staff tried the scanner, knowing g quite well it wasn’t working after all of them handled my phone. I have used my activation and did not receive my discount. GET IT FIXED and be honest it’s working! Tell your manager! Not happy!
Stopped here for coffee and doughnuts which were served in good.
Ordered through the mobile app. Upon arrival, 10 minutes after ordered, we found several things wrong. It took 10 minutes for someone to look our way. They did not acknowledge us just the odd glance. So went through the line to find out what was going on.Our order was not actually made, the app said they had jalapeno asiago bagels but they do not carry them. Upon going to the till we had to get them to look for the order and to make it which then took another 15 minutes. Yes food isn't instant but the customer service and the app not being accurate was frustrating.
We were first time visitors to Tim Hortons, we were unsure of the menu and the ordering process. When we asked where to order as we looked over the menu we were surprised that the clerk stated that "she wasn't standing there for her health." This caught us off guard we definitely didn't expect such a rude response. We placed our order and she stated that we could pick up our order at the other counter. While waiting for our order several others received their orders but nothing was said thatour order was ready. After we inquired, we were told that it had been sitting there for the last 10 min. Completely frustrated and disappointed with the greasy cold breakfast items we ordered. We will not be going here again. Perhaps not all Tim Hortons are like this, but it is not likely that we will be ordering from here again.
Ordered on the in store tablets and waited 20 minutes for our drinks, the old lady working the till was very rude and made snarky remarks towards me and my friends when we asked about our orders. Overall terrible customer service on the old ladies part but everyone else working were very kind and fast at correcting their mistake.