The Cove Lakeside Resort
4205 Gellatly Rd, West Kelowna, BC V4T 2K2, Canada
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4205 Gellatly Rd, West Kelowna, BC V4T 2K2, CanadaSee Your Business Here!
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This is our corporate team’s go-to place to stay for business and family trips. Perfect location overlooking the lake, fabulous on-site dining and a great pool (with water slide!) to keep the kids entertained. Service is phenomenal from booking through to check-out. Special thanks to Caitlin who is very professional, kind and quick to reply to our team’s many requests! She makes it a seamless process and we are truly grateful! Highly recommend staying here - the staff will make it an exceptional vacation!
I very rarely post bad reviews. In fact, I’m very generous with reviews and go out of my way to support local businesses as much as I can. This place came fully recommended and while the room and amenities are excellent, this is NOT a place to bring your kids. We booked here as it was recommended for families. There is a pool with waterslide, a beach and other kid friendly things. My children are well behaved and other than heavy normal natural walking of younger preschool children, they are relatively quiet. After the first night, at around lunchtime we got a call from the front desk telling us that we have had complaints for being too loud and jumping and disturbing neighbours. And to please stop jumping. I apologized and felt terrible, humiliated and it ruined our holiday. I realized this can’t have been reasonable. It is the middle of the day and the rest of our stay I spent yelling at my kids to tiptoe and talk quietly. They were not jumping ever. That was not worth it and I can’t believe the front desk would call and make such a an unreasonable request.
Great place to relax by the pool with view of the lake and greenery around. Excellent service by friendly and attentive staff. Requests for amenities were lightning fast even into the late hours and rooms were very well furnished and set up with everything you need for some time away from home. Kids of all ages enjoyed the water slide and the atmosphere was friendly and relaxing.
My boyfriend and I went for dinner here with one of our friends after a day on the lake. The service was excellent! The burger I had was definitely one of the best I have had in my life. Everything was delicious! I would highly recommend this restaurant!!! Beautiful out door seating too!! It was a wonderful experience overall!!!
Do not trust the website photos, they are not accurate. We stayed here last year and our room was great, absolutely beautiful. This year we booked the same room but ended up with a massive downgrade for the same ridiculous price. When I confronted the manager he was just a pre programmed robot that kept to his script. “It meets the basic description”. I would not recommend staying here and we will never come back.