Stopped here for the night with my small family, was greeted by a very beautiful lobby and courteous clerk who was very professional and kind. We requested for a ground level floor due to the fact I'm pregnant and had a small baby with us, they only had a King bed available but it was worth the extra cost of not having to struggle up the stairs with luggage and baby. Upon entering the room I was pleased to be greeted by a large, clean room with a kitchenette. Had to ask for extra pillows since they only had small square pillows on the bed, which was incredibly comfortable, it didn't take very long for everyone to fall asleep. Breakfast is served up stairs, which can pose as an issue to those who are incapable of using stairs because there is no elevator, but overall breakfast was pretty decent, there was a choice of waffles, hard boiled eggs, muffins, 3 types of cereal, fruit, yogurt, juice, milk, tea and coffee. Judging by how friendly the staff was they might have been kind enough to accommodate those who are wheelchair bound so they could also enjoy breakfast. I'm giving 5 stars due to how clean our room was and how pleasant of an experience my family had while staying here. Would definitely recommend this place to anyone looking for a affordable place to stay the night. * Edit* This place also accepts cash or credit
This is by far the worst hotel I’ve ever stayed in. I was unaware Kelowna had a ghetto. Housekeeping staff don’t do their job. Cleanliness is apparently not the highest priority here. I found mold throughout my fridge. There’s no hand soap in the room. My bath tub looked to be previously used. This place is absolutely disgusting. Do yourself a favour and stay clear of this dump.
I am a mover by profession and I have stayed here numerous timers. The manager & Josh at the front desk, are exceptional employees, with their welcoming attitude and excellent behaviour. Whatever I needed, they were there to help! Keep up the great work!
Breakfast was poor, no pancake mix, super messy. Rooms where clean ruff on some places but over all good. Need to pay for rooms up front, told me it was standard, which it is not. Poor service at front desk.
We had amazing welcome with Josh - very polite, professional and very warm person! The rooms were clean and very comfortable - literally slept like a baby! Sachin as a Manager is very polite and professional! To stay here if in Kelowna! Won’t be disappointed!!!
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