We just returned from a 3 night stay at this resort with our family of four (two children, ages 6, 4). We were beyond impressed with the level of service, maintenance and cleanliness at the hotel. All the public areas were well kept and staff worked continuously throughout the day cleaning the pool area, lobby, gym etc. Housekeeping was on time and thorough. Rooms were spacious, modern and clean. We loved the bistro inside the hotel and the girl working there everyday was so friendly and kind! There are daily activities for the kids. We will be back for a longer stay next year!
This is a beautiful location with fantastic service! The rooms are spacious, well appointed and very clean. Daily included activities for kids and adults were a very cool bonus which we were not expecting, but thoroughly enjoyed! Who knew we'd be able to paint with a local artist and create a memorable keepsake to take home!? Lots to do on the lake with rentals available. And you must try the Bistro's homemade treats! Shaughnessy Cove restaurant on site provides amazing views and delicious food. This place will be a do-over for sure!
We spent only a night in the hotel, but it was totally awesome. The room had everything we needed, and more. Even a big balcony with view. We had our little dog with us, she was provided with food and water bowls and some good, local healthy food smaples as well. The bed was super comfy. Very clean. Nice, accommodating, friendly staff. Recommended!!! I would do longer stay , as it was super!
Stayed here recently while attending a wedding and had a terrific time, although we wish we could have stayed longer! The rooms were lovely - we had a 2 bedroom suite, so it included a full kitchen and two nicely updated bathrooms. The beds were comfy and everything was clean when we arrived. The staff were always friendly, and from a location perspective, you're located right along the lake while also being only about 5 minutes from Summerland's town centre. Alternately, Penticton is only about 15 minutes down the road. I'll definitely look at booking a room here next time I'm in the area.
Exceptional employees. I’ve never experienced such a fabulous stay. Anywhere! Friendly and accommodating. Would definitely recommend and will stay here again in the future.
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