I have lived in three of the largest cities in Canada and had x-rays in all. Summerlands equipment and staff are gold standard. I am very impressed. (And I am a retired RN who can be picky so thank you Summerland!)
Went for X-rays today - from Penticton, had to go to Summerland. When you think that it's only a 15 minute drive, that's really not a big deal! Staff were great on the phone. Reception staff and the radiologist were both super nice - very personable. The facility is very nice - very clean. How nice to have more than one facility. Hopefully this helps take the pressure off the hospital in Penticton. Prior to going, I removed all earrings, necklace, watch, rings before going - saved a lot of time, didn't have to change into a gown as I didn't wear a bra & made sure my clothing had no metal bits. (in and out in less than 1/2 hr).
Having a life threatening allergy to all smells and choosing to work in health care where you have intimate contact with members of the public is not a good mix. .. just out the shower & on way to work I was told to leave the Lab go home have another shower because my body deodorant was too strong. She made a big song and dance and was very humiliating. Went straight to my doctor to complain who then informed me she had been treated the same and told to leave last time she was there. Advised to go to Peachland Lab, who were lovely. Maybe a less intimate job in the back labs would be more appropriate for this care aid.
For the most part staff are good .I had blood work today and the lack of privacy regarding why I'm have testing is none of anyones business. I don't like strangers knowing what tests I'm having I wish staff would be a little more discreet when asking me questions .I hate needles I told the lady who was taking my blood I don't know how anyone can volunteer to put a needle in there arm she said make sure you manage your condition .I felt shamed by her comment. She was pregnant and was going to have her forth child .I would never say well maybe you should use birth control keep you comments to yourself
Exceptional staff, I had cataract surgery and was pleased that I was attended to so nicely, made to feel cared for with such caring and courteous staff. If it was a restaurant, I would come again, but I have no worries if I need to visit again.
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