Starbucks

300 Riverside Dr, Penticton, BC V2A 5Y5, Canada

About Starbucks

4.2 / 5

from reviews

Is this your business?

    Jesse Hudson
    -
    July 17, 2024

    I'm a regular customer of this location and visit both the drive through and I go in. The team here is amazing and friendly and always ensure I get my order promptly and correct. Like most places they might be understaffed sometimes but I can tell they try their hardest regardless. You can tell that the Manager leads this team to success no matter what. Thanks team I love coming here.

    Dal Cloud
    -
    June 22, 2024

    Pretty long wait times sometimes, other times none. Free birthday drink when you sign up to their rewards program, and you can earn stars for other free items. Selection of merchandise such as hot, cold and hot and cold cups and tumblers, bags of instant, ground and whole bean coffee. Also things like bottled drinks, bagged and packages snacks, gum and themed, artistic items such as Pride month cups and tumblers. The app offers specials and suggestions to make ordering more easy, and you can order and pay from the app and have your items ready in a few minutes and stars added up. Nice patio with greenspace, just pretty noisy as it's by quite a busy road. Not sure if them mopping seven inches from my feet (The dirty mop water was literally splashing on my bare legs) and treating me like I was a problem or that they weren't doing anything sus two hours before closing was absolutely necessary. Also I tried to order the baked good item and a frappe for 35 stars and even though I searched bakery in the app and added one of the bakery items, it didn't quality. There was no page I could find that showed designations.

    Jess L
    -
    July 17, 2024

    By far, the best Starbucks there is. Was greeted and taken care of by Scott. Who was extremely polite and kind. Reading the previous review from Kelly yesterday, I feel she was probably a lot more rude than she wants to admit on her review. It's Starbucks. They get busy. If I have to wait in line to get served by Scott, I will most certainly do so. Thanks, Scott!!! Don't let the Kelly's of the world bring you down!

    Lubicuss
    -
    July 05, 2024

    Very solid location to socialize with people however lack of seating and tables does reduce the amount of spots you can setup and relax. It’s a very nice place once you have a spot and the regular staff and customers are very friendly and welcoming. Had some wonderful conversations with the customers and one of the staff members who was very open about his time working there.

    Kelly Contreras
    -
    July 15, 2024

    My family and I are visiting Penticton this week and stopped by this Starbucks on our way to the beach. We went through the drive through which had about 5 cars in front of us. This was absolutely the worst service I’ve ever experienced at a Starbucks location, and I have been a Starbucks customer since 2008/2009 The drive through line took over 20-minutes. Which wouldn’t have been so bad if the barista wasn’t so blatantly rude. His name is Scott. He didn’t apologize for the delay, when we paid I needed to load my Starbucks app with funds, he seemed annoyed by that. Then he gave my husband his drink but didn’t give me mine and just closed the window. After waiting for about 5 minutes I waved at him and asked if my drink was coming, and he just said “ya, it is”. No apology for the delay, and no care at all. After about another 3-4 minutes of waiting in the drive through, with no apology or acknowledgment of the delay, I again waved at Scott and asked if I could have a refund due to how long my drink was taking. He said ya, sure, and went to get the machine to process the refund. Again, no acknowledgement of the delay and no apology for how long it took… He then argued with me about the type of payment I used to pay, and eventually rung through the refund. I then asked for his name and we left. I have visited dozens of Starbucks locations over hundreds of times and Scott was THE WORST barista I’ve ever had. I hope he received additional training and / or discipline.

    Starbucks

    Our Address

    300 Riverside Dr, Penticton, BC V2A 5Y5, Canada

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