Town Centre, 2475 Dobbin Rd #30, West Kelowna, BC V4T 2B9, Canada

About Starbucks

4.1 / 5

from reviews

Is this your business?

    Kate Andersen
    August 03, 2022

    12/10 for this location on Dobbin Road. Always on the ball. They know what you want before you do. I'm a regular and not only do they know my usual fave off by heart but they make phenomenal suggestions based on my likes, always suggesting new amazing things and custom drinks. Without calling out names "E" is the most friendly, happy go lucky and talented artist putting little drawings and messages on my cup in the morning. Making my day! "B" is amazing and talented in anything he makes. I believe he won an award for best barista. Never ever had a drink that wasn't outstanding from him. The whole staff is amazing. Thank you for making my day all the time! You guys are the best.

    Steve Kehler
    June 26, 2022

    Friendly staff and the drinks were refreshing. But they cost too much - over 6 bucks for a fruity lemonade. Bathroom was clean enough. Thanks.

    July 14, 2022

    The drinks are pretty good and the staff sometimes leave little notes on the drinks that always make my day.

    Millie Rippon
    July 21, 2022

    I am a Starbucks fanatic. Probably (embarrassingly at least five times a week) I have never left a Starbucks so baffled about how someone was willing to speak to me that way and I believe she was one of the supervisors. The first time I went to pay, the machine didn’t go through meaning she had to re-start the whole process, she held out the debit machine to me and said we have to do it again it didn’t work. Thinking she meant the debit transaction, I kindly reached my card out again to re-tap, she then snapped and said “no your whole Starbucks card, we need to re-do the whole process” while still holding out the debit machine to me. I said “sorry I’m not sure what you’re trying to do here” as I had my Starbucks card now pulled up on my phone and she still had the debit machine out. As she looked down and realized her mistake she laughed it off and then handed me my drink. I ordered a venti drink and asked that it come in a Trenta cup to which she said initially ‘absolutely we’ll see you up at the window’. When she could tell I wasn’t super happy she tried to act as if they had no clue what they had done and was intentionally obtuse. I told her it’s not in a venti cup like I asked for and she replied “oh so you just wanted it in that cup for room? We assumed you wanted a bigger drink so we just didn’t do it. Next time you need to tell us” I explained that I’d never had the problem before as typically people give me what I ordered not their own interpretation of it. She continued to tell me that “if I would have said this, and next time” while completely ignoring that the drink isn’t what I asked for, I wasn’t happy, and she had accused me of trying to be malicious with… coffee?? Something completely backwards about the way she treats her customers her chalk name tag was conviently smudged however I think her name was Farsali Or Fazali. Get rid of her.

    Jackie Gerwood
    August 03, 2021

    The drive thry was only open but my order was correct (large order) was correct and the staff were really friendly


    Our Address

    Town Centre, 2475 Dobbin Rd #30, West Kelowna, BC V4T 2B9, Canada

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