I work in the mall and am tempted to DoorDash from a different location. If they don’t mess up my order, it takes twice the estimate, or they just decide my name is too hard and don’t call it so it sits there getting cold until I go up to ask because it’s been as usual a 20 full minutes like today and last week - even when it’s slower in the mall… actually the worst Starbucks in Kelowna! The only reason they have gotten so many chances from me is because I work in the mall 🙄 looks like I’ll have to wait for another big staff turnover before I try again!
I recommend Esteban! Of Harvey mall! He saved my iced shaken espresso to meet the highest standards 😊😊👏🏻 the best!! The store is fast too
I come here pretty much every day I work. The staff are so friendly! Everything I order is amazing. Keep up the good work Starbucks ❤️
I waited with my daughter for over 20 minutes, with no other customers in front of us, because the “barista” was talking with her friends. When I asked politely that she chat less and please make our order, she was short and snippy and told me she was “working on it”, which she clearly wasn’t. The other five staff members behind the counter were doing nothing productive either. Never going there again.
Long line but it's a busy location on a Saturday. Batista was friendly and they seem pretty efficient. Drinks were as expected.
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