Our coffee was super gross today. It tasted either burnt or old, it really upset my stomach. I had the blind roast, fiance had the dark and they both tasted awful
Service was great, fast and friendly.....But unfortunately I got a $6 cup of ice when I ordered their Dragon Fruit Refresher. If you order a cold drink, make sure to ask for "LIGHT ICE" or your gonna get a $6 cup of ice.
I made a decision today to switch my chai tea from Timmys to Starbucks because Timmys gets my tea wrong 9 out of 10 times and I go there minimum 2 times a day. I know I am not the everyday order, however, I am allergic to coffee and thus drink tea.. I drink it with 2 milk (not cream) and 4 honey. At your Starbucks today on Gordon and Harvey, I was excited to be greeted with a pleasant young woman who understood my order...I thought. Not only did I receive a tea with NO honey but I received a lid that did NOT fit. Furthermore, the cup itself was so soft and weak that when I picked it up it squeezed in. Needless to say I spilled my tea in my nice truck and was unable to have the comforting tea I deserved after a hard days work. Not a pleasant first time experience. I really expected much higher standards from Starbucks. I am taking my tai chi and myself off the grid! I am happy to be out of the Covid era but seriously, since then there is almost no such thing as Customer Service or basic knowledge, skill and commonsense.
Light ice 😆 I think we have 3 sips and it was empty
Was there on Friday February 11 in the afternoon getting an iced latte after attending the hospital. I was disappointed to see one gentleman in the store not wearing a mask and trying to stuff his chin into his collar while waiting for his coffee. A second gentleman walked in not wearing a mask and didn’t even attempt to cover up. Both these guys knew each other and engaged in a long conversation about skiing right in the middle of the coffee shop while everyone else followed the law to protect the staff and other patrons. It was quite a contrast coming from the hospital and seeing people lining the halls. Where was the manager? They should be supporting staff, it’s not up to some poor counter person to remind people to cover up until the law is changed. I’ll never go back to this store because the manager obviously doesn’t care about people.
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