Sandman Hotel & Suites Kelowna

C B

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August 30, 2023

My family and I were in Kelowna for one night. We needed 2 rooms and I'm happy we found them at The Sandman Hotel. The staff were so friendly, helpful and very professional. I appreciated that they found us a room on the main floor for my daughter who is in a wheelchair. We loved that the Denny's Restaurant was connected to the hotel and the location was great for all our shopping needs. Thank you to Shreyansh, Julie and staff. We hope to see you next year:)

Dimitri Tzotzos

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August 04, 2023

We were just passing through, and only stayed one night. Our room was pretty standard, 2 queen beds, small bathroom, on the ground floor, near the back. The room could have been cleaner, but it wasn't bad. The door to the stairwell was quite loud, and disturbed us a few times. It was handy having Denny's right there for breakfast on our way out.

Minu M

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August 10, 2023

Sandman Hotel is alright. I was staying in the tower with my family, first glance the room was very nice, looked clean and was a decent room size. But while unpacking, I found dead bugs against the window cells and the lock to the balcony door was broken. So this room was pretty banged up to be a “suite” The location was great though, close to the beaches and downtown Kelowna it’s self and was very quiet for a central hotel. Not the best hotel, but I’d still go.

Patricia Vadala

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July 18, 2023

Stayed here one night and do not recommend it. Checking was nice and easy, front desk was polite and efficient. Number one reason for not staying here again is the cleanliness of this hotel! We found dust on the blinds and the hallways and floors looked dirty. The pool is dark and dated. The hot tub was pretty dirty with floating hair and film on it. They had no towels at the pool, because they were being laundered. When it was time for bed (which was really late) we decided to check the bed,like we always do at any hotel. As we checked the bed we found blood stains on one of the duvet. It was so late at night and we were so exhausted that we decided just to remove it and sleep on what seemed clean sheets. When we checked out in the morning I mentioned it to the front desk. She apologized but didn't seem to really care. I had taken a picture and showed it to her, she apologized once again and said that the best she could do was to give me a $20 discount on our stay. I would have rather stayed somewhere else and payed $20+ extra anywhere else that is clean. If you are looking for a place to stay don't waste your money, Kelowna has many other options.

Szilvia Kothencz

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August 28, 2023

I would appreciate pillows with different thickness. They all seemed the same, and were too thick for us. Otherwise everything was perfect. We really enjoyed the swimming pool and the hot tub. Employees at the front desk were helpful and kind. Thank you