Just stayed at the Sandman in Penticton and I have to commend all the staff on a great job. They really care about their work and do their best for the guests. Even a quick chit chat with the cleaning ladies was enjoyable. The hotel is in the process of a face-lift and it shows, but with that said my room and the common areas were very clean. The AC was actually strong enough to cool down the room quickly, and they are pet friendly. Given everything with my trip the pricing was fair, location was great, amenities and appearance will be nice when completed and if the staff remain the same, I will for sure be back.
Outstanding client care by the amazing staff and hotel management. The receptionist, Lynne, did an amazing job to ensure we had a lovely 10 day stay. Lynne had a smile for us everyday. The room division manager, Jenn (and her team) kept our room in great shape. There were many team members, from housekeeping to maintenance, who kindly acknowledge us throughout our stay. If you like to stay at a hotel with really lovely team members, stay at the Sandman Penticton. Cheers, Arlene and Greg from NB
We stayed here as a family over the long weekend. Travelling with young children we requested an early check in, which the front staff Jennifer accommodated. Staff are friendly and happy to assist in any way to make your stay comfortable and accommodating. Our rooms were clean, nicely laid out, quiet. The room had new hide-a-beds that were very comfortable for the young kids. A small fridge, microwave. It’s a bonus that Denny’s restaurant is attached to the hotel. We were able to have great breakfasts for a reasonable price. Our boys enjoyed their milkshakes and confetti pancakes. There are electric scooters on site- bonus for getting down to the beach quickly. You are walking distance to the Chanel, and Loco Landing and Lake Okanagan, the casino and many great restaurants. Great location and great service. We will stay again.
Must stay if you travel for business or pleasure. Kitchen suites are a good size and well equipped, the hotel is kept very clean. I stayed here for an extended time for work and highly recommend the sandman if you travel for business. All the staff here is amazing, friendly and helpful. The staff always had time to chat. I travel a lot for work and stay in a lot of hotels and the staff at the Sandman is the best I have dealt with ever.
The manager Lynn D. and receptionist Brooke offered exceptional five star service. We had a concern that was quickly resolved and they directly contributed to making our vacation relaxing and restful. This is our second year in a row staying at Sandman Penticton. We would love to come back here every summer. Minutes away from warm water lakes, sandy beaches, fruit stands, great restaurants and cafes. It was also a huge perk that suites are offered that way we could have a few meals from the comfort of our room.
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