Sandman Hotel Penticton

939 Burnaby Ave, Penticton, BC V2A 1G7, Canada

About Sandman Hotel Penticton

3.4 / 5

from reviews

Is this your business?

    Matt Moya
    -
    July 22, 2022

    Biggest disappointment was the pool being closed for construction. After bringing this to the front staffs attention, they claimed on the website it said that pool was down for construction. I honestly didn’t check again if it was or not. I ended up getting a discount on 2 nights for the room but the cost still seemed expensive. The hotel is run down and dated. The ac unit in room 320 was weak and didn’t completely cool the room. Ac unit cover was duct taped on causing unit to randomly vibrate loudly throughout the night. Asked for a different room, but front staffed claimed they were fully booked even though they weren’t. Seems that shared hotel/bar bathrooms were not cleaned all weekend and the garbage can in the elevator was full and not emptied for a few days. It was a let down of an hotel experience. I would not rebook here (even with a $40 voucher for Dennie’s) as it was overpriced for a less than mediocre and dated hotel.

    Maria Forman
    -
    July 09, 2022

    Thank you to Jenn and her team for making my family and in laws feel so welcomed! The boys absolutely love coming to Sandman and were so excited and thankful for the adorable gift basket that showed up right after we were able to check in early. We so appreciate the kind hospitality!

    Vin Bro
    -
    July 30, 2022

    Need a little bit more attention to cleaning the rooms. Only one large towel and two small towels in the room. Great proximity to the Denny's restaurant. Very friendly reception at the check-in desk. Seemed like everybody had brought their small dog with them.

    amber horte
    -
    June 04, 2022

    Here on a work trip & expected a decent stay because usually sandman hotels are pretty good. As soon as we got to the hotel it was immediately a bad experience. We were given a room on the 3rd floor (really weird layout and hard to find, had to go through multiple different rooms in order to get to the section where our room was) the door was jammed and we had to slam it to get it to open. Upon entering, the room was so messy and all the bedding was bunched up into a big ball sitting on the bed. Super strange. So we went back down to the lobby to ask for a different room. Everyone in the lobby was complaining about different things, no one was happy, plenty of issues at this hotel for all customers here. We finally got a clean room to stay in but it had two small beds instead of one queen (not what we asked for but oh well) super old building, clearly hasn’t had any renovations done in a VERY long time. front desk staff were very nice and tried their best to help!! If I were them I’d probably quit. Won’t ever come back

    Tanya Rogers
    -
    August 01, 2022

    The price is ridiculous fir what you get. $386 plus taxes for 1 bed and a sofa bed. The bottom of the bathtub is chipped off so I couldn't bath my child as I was afraid she'd get cut up. The shower walls are dirty and have the orevious guests hair all over. The sink doesn't drain. The walls in the hallways are falling apart. The pool is not in service. 2 towels for 4 guests. I will buy a foam and sleep in my vehicle before I ever stay here again. The only thing positive is the staff is friendly.

    Sandman Hotel Penticton

    Our Address

    939 Burnaby Ave, Penticton, BC V2A 1G7, Canada

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