Rutland Pet Hospital – Kelowna Vet Clinic

595 Houghton Rd, Kelowna, BC V1X 6E9, Canada

About Rutland Pet Hospital – Kelowna Vet Clinic

4.7 / 5

from reviews

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    Jessica Fischer
    August 27, 2023

    The staff are always very helpful. I appreciate that all of my many questions are always answered and I know my cats are in good hands. Specifically, I really appreciate Dr. Charissa and Dr. Josee for all of their help and providing the best care to my kitties. I was definitely worried about having to find a new vet once moving to Kelowna but I am so thankful to have found Rutland pet hospital! Thank you :)

    B Vas
    September 09, 2023

    I would have given 5 stars, but there is one particular employee who makes going to this place a chore. The front receptionist, Peyton, should not work with the public. She is beyond rude, gives you looks like you have ruined her day by asking any questions, and does not follow through with duties. I went in over a week ago regarding some product for my old dog. First, I had to tell her to actually go get my physical file since her computer wasn’t showing her anything. Going through the file seemed quite time consuming for her and she looked like she didn’t have a clue as to what she was reading. She told me she’d leave a note regarding my request and either her or the doc would get back to me that day. A week and a bit later, a different staff member got back to me and said not much for a note was left. Awesome. So, she didn’t even do her job in the first place. I’ve dealt with her before this too and she was less than welcoming or friendly. Other than her, the rest of the staff is great, and the vets are good. I would recommend the establishment to consider a new front desk person to replace the one who always acts like any customer is a total inconvenience to her in order to deter from losing customers. Girl, go find something that suits you and your personality better.

    Alicia Barns
    June 24, 2023

    Just took my bunny to get spayed here. They did an amazing job and took care of her really well!! Great place to take your dogs/cats and exotic animals highly recommend ***** :D

    Suzanne Kessler
    January 17, 2023

    I've been coming here for thirteen years with my dogs and have always had good, caring service. We recently had to put down one of our dogs and everyone I dealt with was sensitive to my feelings. The vet was professional and respectful during the entire process.

    Spencer Palmer
    July 26, 2023

    Dr Jay and the rest of the team at Rutland Pet Hospital are fantastic. They clearly care about your pet's health and well being. The hours of operation are better than most clinics and the ease of getting an appointment is great. Thank you!

    Rutland Pet Hospital – Kelowna Vet Clinic

    Our Address

    595 Houghton Rd, Kelowna, BC V1X 6E9, Canada

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