Rutland Pet Hospital has an outstanding team of people. Our cat Harley has been a patient with them since we got her in 2020. In December 2021 we rushed Harley in after having a medical event. Dr. Heather Gordon was there to examine her and even kept her in their clinic for a few hours to make sure everything was ok. She also managed to calm down a very worried cat mama! She then called me a couple days later to check in on us. I can't explain enough how great it felt to have such a caring person take care of our Harley. Recently Harley was diagnosed with Diabetes. Dr. Charissa Ridderbroek taught us how to give insulin shots and was so patient and kind in helping us understand our new routine. The level of compassion from the entire team is amazing. I can't say enough wonderful things. Also have to say - the front desk team is super - very knowledgeable and friendly. Kudos to you guys because I'm sure you see it all! Thank you!!!
Today I have to go to the Rutland pet hospital to get my seven year old Turkish kangal looked at they had a lump on his side and I was so scared it was cancerous but thank God it just turned out to be a fat deposit. the staff and doctors Were just amazing they answered all my questions and put my mind at ease as I had his son die 6 months prior unexpectedly which was devastating to me and the doctors were amazing at Rutland pet hospital. I highly recommend Rutland pet hospital great stuff and reasonable prices
I cannot say enough great things about Rutland Pet Hospital! Between the incredible women at the front who work SO hard, to the vets who you can tell sincerely care about the fur babies as well as the emotional impact on the pet owners. I have never had such communicative vets who check in after an apt to ensure the well being of my fur babies are okay following the appointment. They are the BEST! Thank you to all of you.
This is one of the best vet clinics I've been to. The front staff are always so friendly and they are very punctual for appointment times. Today, I came in with my senior rabbit and Dr. Charissa Ridderbroek was amazing. She took the time to fully examine her and listen to her full history. She was very knowledgeable about rabbit health and did not try to push any extra procedures. We left with some very reasonably priced medications and the exam fee was one of the cheapest we've had to pay for an "exotic pet exam." If you have rabbits, this is the place to bring them. Highly recommend! Thank you to all the staff at Rutland pet hospital for the exceptional care you gave me and my rabbit. Update Aug 2021, we switched our pup over to this vet hospital and we are so happy we did. We got Dr. Gordon and she is amazing. She is very caring and intelligent. She listens to all our concerns and was very thorough in checking up on our pup Kito's health. This is the best vet to go to for amazing care for your pup. You would be in good hands! Also, the front staff and vet techs are amazing as always!
The times we've used them their doctoring has been good but their communication needs improvement. I made an appointment, they told me $80, when we picked up they charged $150. Then when the cat needed surgery they said to call at noon for an update, so I called and they said we were on schedule for a 430pm pickup, and my partner also called (not knowing I'd just called) and they said to pick him up in an hour and a half. They are good where it counts, but I'm really struggling to get clear communication with them.
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