Red Robin Gourmet Burgers and Brews
1920 Cooper Rd, Kelowna, BC V1Y 8K5, CanadaAbout Red Robin Gourmet Burgers and Brews
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1920 Cooper Rd, Kelowna, BC V1Y 8K5, CanadaSee Your Business Here!
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We drove all the way from Edmonton as Alberta no longer has Red Robin. We understandably waited to be seated as they were busy. Took a bit to have our order taken, waited forever for our food. Our server was great until the end when we were paying and saw her hand. It looked as though she may have an infection (skin) and should have been wearing a glove. When the food came we were very excited. We found hair in two meals and it wasn't just a strand.. It was few long strands of hairs.. The food sat on the pass bar so long that the plates were hotter than our meals. They were hard and stale... Their portion sizes are not accurate either. One of our members order the Mac and cheese entree and the other two members ordered burgers with Mac and cheese on the side, the sides were the exact same size as the entree!? Then when we speak with the general manager, he was by no means friendly. I do not recommend going to this location!!
We had yummy chicken teriyaki burgers, but the Best part if this visit was interacting with a Very , Bubbly, Exuberant gal named Jocelyn. It has been a long while since being greeted by such a cute as a button and energetic person. This was a great surprise having such a peppy,energetic & Happy gal to give customer service. service . You clearly Love Life Jocelyn. Thank you. You made our night .
Ordered through Door Dash and was pleasantly surprised. The food arrived quickly and was still piping hot! I thought maybe a burger and fries might not be good delivered, but it was great. I definitely would order again. Thanks!
We visited yesterday and the new renovations look very nice. The server was very nice and attentive. She brought us refills of our drinks, which were delicious. The food was excellent, the burger was delicious, chicken strips were very good and yummy mac and cheese. This is a great place to bring your family.
Burgers are bomb! I mean there's nothing bad to say about good ole Red Robin. I always get great service at this location and the food is always fire!!! Update: The new renovations are nice, but it feels like every other generic restaurant. At least the food and service haven't changed. I'd still give them a 5/5 just maybe a 1/4 point less for getting rid of all the nostalgia.