Red Robin Gourmet Burgers and Brews

1920 Cooper Rd, Kelowna, BC V1Y 8K5, Canada

About Red Robin Gourmet Burgers and Brews

4.2 / 5

from reviews

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    Michael Papp
    October 14, 2023

    I claimed my free Birthday Burger as I am a Red Robin Royalty Member. I sat in the lounge which was quiet to start but slowly picked up for the dinner rush. The Caps and Pens were playing and sound was on one TV enough to hear through out the lounge. They have a large selection of beer on Draught. My bartender was great she kept my beer full the whole time. And their burgers are always 👍

    Jake Rilkoff
    November 11, 2023

    Having had the pleasure of being served by Bella at Red Robins, I have been consistently impressed by her exceptional service and dedication to creating a positive dining experience. Her friendly and approachable demeanor immediately puts guests at ease, and her genuine passion for ensuring customer satisfaction shines through in every interaction. Not only does Bella exhibit a strong understanding of the menu and restaurant offerings, but she also goes above and beyond to accommodate special requests and dietary needs, demonstrating a commitment to providing personalized service. Her attention to detail and efficiency in managing multiple tables ensures a smooth and enjoyable dining experience for all guests. One of Bella’s greatest strengths is her ability to anticipate the needs of guests, providing timely refills, checking in on the dining experience, and offering knowledgeable recommendations. Her professionalism and positive attitude make her a valuable asset to the Red Robin team, as she consistently delivers high-quality service with a warm and welcoming approach. Furthermore, Bella has shown a strong willingness to collaborate with team members and support the overall success of the restaurant. Her effective communication and teamwork skills contribute to a harmonious work environment, and her commitment to upholding Red Robin's standards and values is evident in her day-to-day performance. I believe that Bella’s dedication, passion, and exceptional customer service skills truly reflect the values of Red Robins, and her contributions undoubtedly enhance the overall dining experience for guests. It is clear that she takes great pride in her role and consistently strives to exceed expectations, making her an invaluable member of the team. In summary, it is without hesitation that I highly recommend Bella for her outstanding performance and unwavering dedication to delivering exceptional service at Red Robins. Her positive impact on the guest experience and her commitment to upholding the values of the restaurant make her a standout employee deserving of recognition and appreciation. Thank you, Bella, for consistently setting a high standard for customer service and embodying the spirit of hospitality at Red Robin. Your passion and professionalism make a difference, and it is truly a pleasure to be served by someone who takes such pride in their work.

    Marietta Davis
    October 27, 2023

    When we visited this place previously, Jocelyn, our fantastic waitress, really exceeded our expectations. She provided excellent customer service with her vivacious and amiable demeanor. Despite the extensive menu, this charming waitress made excellent recommendations for delicious drinks and appetizers, that arrived relatively fast during their evening rush. She is obviously very good at her job and can tell that she loves it. Overall, for an incredible experience, if you choose to eat in, I suggest taking a seat in her area.

    Nicole Leung
    June 03, 2023

    The food was the same as it’s always been. Everyone was nice. Portion sizes are soo much smaller then they were even a year ago. The kids icecreams are now half empty ( though more than enough for what kids need imo) and they are stingy with the steak fries. Bottomless though so I order more and look how much came in the basket. Is there a fry shortage or something? Overall though I still left full. But the fry portions has me scratching my head. (The kids meals had more fries then the adults lol)

    Bea Bauer
    December 06, 2023

    First, the service was great! It was the food along with the price I had a problem with. It cost me $22.+ for 8 very small (previously frozen) chicken wings warmed up in a microwave and put on top of some potato chips and an ice tea. Very disappointing.

    Red Robin Gourmet Burgers and Brews

    Our Address

    1920 Cooper Rd, Kelowna, BC V1Y 8K5, Canada

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