Ramada by Wyndham Kelowna Hotel & Conference Center
2170 Harvey Ave, Kelowna, BC V1Y 6G8, CanadaAbout Ramada by Wyndham Kelowna Hotel & Conference Center
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Mickies Pub, it's been here forever and so have I. Kind of like Cheers, I feel at home there, like a pair of old shoes it is that comfortable. No surprises, great beer and a broad menu of pub food. The nacho platter is popular, and a newer addition is the baked lasagna, my favorite! Try it, you'll be impressed!
Very clean and quiet. A large wedding going on and the party was next door. We couldn't hear them through the walls. That is wonderful in any hotel. Staff was awesome! Shopping and food in hotel, next door and across the street! We will stay here every time we come to Kelowna.
We attended for the first time, the Kelowna Corvette convention, this time sponsored by the Calgary's Corvettes Unlimited club. Kelowna Ramada has hosted many meetings, and this being my first attendence, (from Victoria), I was impressed. The Corvettes had a parking lot, wash up area, most of the NE wing...and it was easy to locate for us out of towners. Room was clean, the air conditioning quiet, and we had a great stay.
The power went out while we were checking in, and our room card couldn't be printed. It's not the hotel's fault there was no power, but what happened afterwards could have been so much better than it was. The power was out for so long that we had to keep leaving and returning to the hotel throughout the day, until eventually they gave us a security key to get into our room - a key that opened every door in the hotel. It was convenient for us, but if I was another guest in the hotel I would have been appalled by this. If the hotel doesn't have some kind of backup generator to provide emergency power (even just for the front desk), then they should have spare pre-coded keys for each individual room. The real problem, however, was that we were charged the full rate for the day and night with no power. The lame excuse of the person behind the desk when we checked out was "It wasn't our fault and we provided a service." The fact that the power failure wasn't the hotel's fault fault is irrelevant, and the "service" provided was very, very far from what was advertised. There was no heat or climate control in the room. No elevator. No facilities of any kind available in the hotel. No Wifi. We had to use a flashlight to find the toilet in our room. A shower was out of the question as it was pitch black, you couldn't see your hand in front of your face. All the room amenities that are so prominent in the advertising - cable TV, coffee maker, refrigerator - all not working, indeed not even visible. Couldn't use the pool, the restaurant, or the pub. And for this I was made to pay $150. And not even an apology when we checked out. Never again.
Came up for a hockey tournament and booked 16 rooms here. We called and spoken with the staff about certain accommodations but unfortunately not communicated properly between each other. All I have to say is their tone with the parents of our group was so u called for