Is this your business?
Popped in to this place to grab a coffee while my car was being serviced. There was one lady behind the counter and a young man sitting at a table, who were engaged in a conversation. So engaged that it was as if I wasn’t even there. Certainly no greeting of any kind when I entered the shop, no smile, no nod. Nothing. The server didn’t even appear to be preparing an order or seem to be busy with anything other than chatting with the one other customer there. I only waited a couple more minutes of being ignored before leaving. Another disappointing customer service FAIL.
I love trying out new-to-me local establishments. I recently received a gift card for Perc’s Place. It is amazing! I ordered a blended mocha and a rocky road bar, and both were delicious. The woman who served me was kind, and I could tell this place is well-loved by its regulars, as I watched the friendly interactions she had with other customers. I will definitely be returning for the delicious treats, lovely atmosphere, and caring customer service.
The Kelowna Caffeine Crawl continues with Perc's Place. This is a great place to hang and catch up with friends. We saw easily a dozen groups of locals hanging out and chatting over a morning coffee. This is definitely the local social hub for many folks. The barista was friendly and knew everyone who came in by name and she was super fast as she handled the rush without breaking a sweat.
Great coffee and a neighbourly vibe. Huge shout out to whoever was working May 25th, you were awesome!
This place is so refreshing to go to. Genuinely friendly service/staff. Very good Americanos, and a good selection of pastries, breakfast/lunch items. All in all - can't go wrong here.
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