About Passionate Blooms FLORAL – Fresh Flowers + Plants + Delivery
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1515 Westgate Rd #13, West Kelowna, BC V1Z 1W3, CanadaSee Your Business Here!
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The team at Passionate Blooms is incredible. We ordered a bouquet in the morning and it was hand delivered in the afternoon. The recipient said it was the most beautiful arrangement she's ever received, ever. We would agree đ. Highly recommend!
Been there five times; never disappointed. I always tell them designer choice on what to do and it always comes out perfect. Way better than i can ever imagine! Will definitely only buy flowers from there! They are very busy, would recommend giving them a few weeks notice during Motherâs Day, X-Mas etc
I would NOT recommend Passionate at ALL, unless you want to be completely disappointed!As stressful as a wedding is, it was super upsetting, very disappointing and frustrating to have received orange roses in my wedding bouquet, when I requested for dusty rose pink! I also requested for my bouquet to be hand tied in pink ribbon, and they showed up in white ribbon NOT pink as I requested! Our boutonnières were white, instead of pink & corsages white, instead of pink as I had requested! Nothing was done right or correct as I had requested and colours were not the right colour. My colours were Pink & White, NOT ORANGE! Photo attached of the orange roses I received and pulled out of my bouquet, next to some of the grocery store pink & white roses we had to buy. This resulted in us having us to panic and go to the grocery store last minute and to find replacement flowers. If you were not able to get the flowers I requested, I would have appreciated a phone call prior to them being delivered and could have had them fixed. This was so super upsetting and caused our ceremony to be majorly delayed, as we had to take my bouquet completely apart to fix it! I had makeup running done my face and then had to spend time to fix my makeup. We had our very expensive photographer & videographer standing around doing nothing, as everyone was panicking trying to fix this issue. All this caused everything in our wedding day to be so delayed and rushed! Imagine the happiest day of your life being ruined and causing major anxiety all because of someone not following your order that your paid for. I have emailed contacted/contacted Passionate a couple times, and all I received was the owner would follow up with me. Itâs been 3 weeks and yet NO phone and NO apology for screwing up my flowers and ruining my wedding. Terrible customer service and I should have been refunded for my order within a couple business days after my wedding and yet NOTHING has been done! Ordering my flowers through Passionate Bloom will always be my BIGGEST regret on my wedding day!
I would NOT recommend this flower shop or trust them with an important order. I was very disappointed in their service as they had spotty communication with me. I had ordered my bridal bouquet from this place and when I showed up on the morning of for my flowers, they had told me they didnât have it ready as they didnât have my order. I confirmed my order 3 times before the date and I was a bride without my flowers. They tried to scrap something together and give it to me hours later. The flowers werenât of the colour or design I requested. They did not try to compensate anything. This was a huge stress for the bride the morning of her wedding and would never recommend this place to any other brides out there. Save your money and trust another place.
Amazing service and products. Emma helped me pick out the perfect last minute gift. She went above and beyond sending me images of products to make my shopping easier and faster. If you need beautiful flowers or a plant as a gift, make Passionate Blooms your first choice!! Thank you