Pandosy Village Veterinary Hospital
2720 Richter St, Kelowna, BC V1Y 2R5, CanadaAbout Pandosy Village Veterinary Hospital
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We registered at Pandosy Village Vet after our previous vet changed to emergency only. I must say, I'm so glad we were put in a position to make the change. I find it easy to get an appointment when needed, communication is all streamlined through email and the staff are friendly & fantastic with my black lab Cooper. The clinic feels clean & modern and I'm so pleased Cooper is now registered here!
I can’t say enough good things about my dog’s visit here and looking forward to having him in their capable hands for anything he needs moving forward. From booking (which was easy and they got him in within days) to arrival and the exam, the interactions with every staff member made the clear impression that these people love animals and they care about your pets. There was no one-size-fits-all vibe to the care. I felt that everyone my pup interacted with was invested in making it a pleasant visit for him. The vet herself took the time to learn about my dog and focus on overall health instead of just treating a symptom and sending us on our way. I was able to be with my dog throughout his exam which made him less anxious than when he’s taken into a back room for care while I wait. Afterwards, the vet provided a thorough explanation for what treatment she thought was best and WHY and she made sure that I was 100% clear about everything before we finished up. Costs were very reasonable and only made better by the fact that they didn’t push unnecessary products. So SO happy with the whole experience.
Always lovely and attentive staff. The team always treat my dogs in a friendly and caring manner and are very understanding of my dog-related concerns. Highly recommend this veterinary practice!
My rescue dog has always had major anxiety issues, piled with multiple health issues. The staff is always above and beyond accommodating. The vet always takes it slow with her and gives her treats to make it a positive experience. Over the past 5 years of going there, her vet anxiety has gotten way better because of this treatment. Through some of the health issues my dog has had, they have never made me feel pressured or uncomfortable in making decisions. They always show kindess and compassion for both my dog, myself, and my wallet. I have been to A LOT of vets in town, and they are by far the best I've experienced.
Pandosy Vet... Dr Becky, who I have never met, took us at last minute for my elderly dog who was having major loss of control of her right rear hip/leg... We got her on cbd oil and that was awesome for couple months prior to appt then she struggled again and fell down 2 steps a couple times... I put carpet runners on that helped but she was getting worse.. I had taken acupuncture myself then thought what if it worked for my dog so I googled and found Dr Becky. I took our dog in and her clam voice and energy put our dog at ease immediately and Dr Becky got down on the cement floor with dog and reassured her while doing accupuncture...AT NO TIME DID I FEEL RUSHED, DISRESPECTED OR NOT LISTENED TO. I did not feel like I was paying client, she listened intently and gave the most amazing relaxing vet experience I have ever experienced in my 56 years. My wife and I walked out and got in the car and just said " wow, that was awesome" We were given liquid meds and when paying the bill, I was pleasantly surprised at how reasonable it was. I booked 2 more acupuncture appts for our dog right there. The next day dog was already doing much better BEST VET EXPERIENCE I'VE EVER HAD...PERIOD I WOULD DRIVE AN HOUR TO SEE HER. LARS