We were dismayed to find that our 10-year-old roof was leaking because of the poor workmanship of the roofers that did the job. We then had to struggle with the choice between either fixing or replacing it. Based on a roofing company’s recommendation, we contacted On Top Inspections and, after Troy's very thorough inspection, detailed report (with pictures), and unbiased recommendations, we knew exactly what needed to happen. We knew we had no choice but to replace the roof and Troy helped us through that whole process – from creating specs and getting quotes to inspecting the work and communicating to the roofers at multiple stages during the replacement. Because of Troy’s service, the whole process was worry & stress-free and we are now 100% confident in our new roof. Troy was extremely professional, prepared, and communicated with us every step of the way. After meeting him, his extensive experience and expertise in the industry will be obvious to you. The high-level of service went beyond our expectations – he even followed up after final inspection and after being paid to make sure everything was perfect. The only regret we have is not using his services years ago for the original roof – it would have saved us a lot of money by not having to replace it a second time. I would never consider doing any more roof work without his involvement. Highly recommend.
I have completed numerous repairs for clients in the Kelowna area that were initiated by the inspections reports completed by On Top (meaning: I was contacted by the client directly after the report was provided to them. I have never met or worked with On Top Inspections). I have found them to be the most thorough & accurate in diagnosing problems in all the years I've been in the roofing business. It is very clear to me that a lot of work is put into creating these reports and they are completed by a seasoned individual that understands the roofing trade and products. HIGHLY recommended.
We are so thankful for Troy at On Top Roof Inspections and recommend him to anyone thinking about starting a roof project, or in the midst of one. He saved us from a disaster in the making. We hired Troy to do a final inspection for our new roof. Troy was reliable, professional, and extremely thorough. He found multiple areas of inadequacies, which would have led to severe water damage in our newly renovated home. Troy provided a comprehensive report in a timely manner, and assisted with communications with the contracted Roof company to ensure that the roof was completed properly. He was available to answer our questions, and he was thoughtful about finding cost effective solutions to fix the problem areas. Troy Hovey is a trusted name in our world! Our only regret was not hiring Troy at the very beginning of the project. He can assess your roof, and help find the right contractor for your roofing needs. He does on-site interim inspections, ensuring that the job is completed properly each step of the way, and a final inspection which will give you peace of mind that your roof is complete to industry high quality standards. Certainly worth every dollar spent, as he will save you costs in the end.
Our 36 unit strata complex hired Troy to oversee the roofing of all our units in early 2019. Troy met with our council and gave us advice on what we needed to get a top quality roof installed that would last several decades. Troy did the quote specifications for our complex and gave us a list of highly rated companies that we should have bid on the project. I have to say Troy did an outstanding job on the entire project with providing regular inspections during all stages for each set of buildings and submitting reports with aerial photos and comments on how the project was proceeding. Communication was excellent and he reinspected as required to insure any deficiencies were corrected. His attention to detail was outstanding and we know we have a roof that was installed properly and will last for years to come. Communication was excellent!! When talking to other members of our strata council we all agreed it was money very well spent and we had no idea how complex the entire process would be. We had no idea just what needed to be done to get a new roof installed. The project is complete and highly recommend Troy for anyone contemplating ANY roofing project. Don Hills Vernon BC
I was very pleased with the thoroughness of the report and the fact that Troy fixed a few minor items while he was up on the roof doing the inspection. The report arrived the day after the inspection. Money well spent and I would have no hesitation to recommend this firm.
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