Okanagan Veterinary Hospital

3355 Sexsmith Rd, Kelowna, BC V1X 7T5, Canada

About Okanagan Veterinary Hospital

4.7 / 5

from reviews

Is this your business?

    marianka markovich
    -
    May 03, 2024

    We had THE BEST experience here today! Was like we were on another planet. The nicest staff, We had to put our almost 21 year old cat to sleep today. Devin had her since he was 6. She knows ALL of his stories, Had been there for him through everything. Peter Wooward is the sweetest man! Loved The Experience with him! He made it so much easier… HIGHLY RECOMMEND ❤️

    April Chan
    -
    July 19, 2024

    Great place to take your pet. Friendly, knowledgeable staff will follow up after appointments to make sure everything went ok

    Charmaine Miron
    -
    February 09, 2024

    These folks offer caring attention and professional service! They even sent paw prints from our girl after she passed. Much appreciated!

    Crystal G
    -
    February 27, 2024

    I was referred to Dr. Veenis for my dog's knee concerns and for potential surgery. Within minutes Dr. Veenis ruled out ACL issues and upon further exam diagnosed my dog with a toe infection. He made me feel as though he had nothing but time to answer questions and put me at ease immediately. He took the time to let my dog settle in before he examined her as well. I wasn't sure if I was going to be receiving unbiased information today and went in with the expectation that surgery was going to be recommended. What a relief that my dog doesn't have to go through unnecessary procedures. That being said, after combing through reviews online, I knew that she had been referred to the right person if surgery was indicated. She has a bit of a road in front of her to clear the infection but all the steps going forward were laid out for me and all my questions were answered. I am so relieved to have a diagnosis and a treatment plan. Thank-you so much Dr. Veenis!

    Sarah Woodman
    -
    July 09, 2023

    If i knew what i knew now i NEVER would have breeded my bulldogs at this vet. After a horrible breeding experience and mistakes on their end we finally had puppies.. not long after bringing them home we noticed they were having some issues. These issues were brushed off and not taken seriously.. We lost a 3 week old puppy after it was misdiagnosed and suffered a horrible death. Giving them another chance due to lack of options, we brought another puppy in facing similar urgent issues and were argued with by the receptionist and turned away after an hour n a half in traffic with a sick 4 week old puppy. Think twice before trusting your loved pet in their hands. Beyond heart broken and dissapointed. July 8th - Follow up to your response: I understand this is a bad review and you will say what you need to redirect blame and to prevent losing business. When i called earlier the same day to notify you that power was out on my half the city in the hot summer heat asking the tech if i could bring all the puppies earlier than 430 apt so they had a place to go other than in my AC vehicle (WHOLE REASON for urgent call), i was told you would be able to accomodate bringing all the puppies but still could not get me in till 430. So your claim is false. If it was true this would have been avoided. I understand i was 30 minutes late due to the terrible events of that day, however i find it upsetting you would only book me in for a 30 min apt for a very ill puppy, when you were still open another 45 mins and then argue with me about what was said when i called. After thousands spent and the overall experience, we will of course seek care elsewhere. Regardless, I know reviews can be impactful to a business and am willing to work towards an understanding. If you want to call me monday to discuss im available at 1pm.

    Okanagan Veterinary Hospital

    Our Address

    3355 Sexsmith Rd, Kelowna, BC V1X 7T5, Canada

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