Have gone there twice at lunch time and both times the owners barely acknowledged people walking in, and had someone sitting at a table in the back staring at the lineup of customers while one person made the orders. I had people order after me and get their food before me so seems to be no rhyme or reason to their order system. The bagels are good. Just go during the quiet hours or call ahead and place your order so you can actually eat during your lunch break.
Mount Royal Bagel Factory does exactly as you would hope: they provide a delicious product at a more than reasonable price, and they serve it with a smile. Our bagels were light but satisfyingly filling, crispy but soft, flavourful but nuanced. Obviously baked fresh with care, you would be hard pressed to find a better bagel in this area. A previous reviewer compared them to Tim Horton’s bagels, which is like comparing apples to a pile of festering detritus. MRBF’s pricing is beyond competitive, so much so that I found myself looking over my shoulder for the police as I felt that the price I paid for the quality I received was sheer robbery on my part. There is loads of parking, you can buy bagels and cream cheese to take home to your kids (if you like them that much), and nobody will judge you for ordering and consuming two bagels back to back. Don’t ask me how I know. Overall a wonderful hidden gem and I hope they will cater my wedding one day.
The bagels are great and the fresh cream cheese is amazing with fresh tomato and lettuce on top. The $2 drip coffee was super burnt at 9am. When I asked about it they said it should be fresh bc it was made an HOUR ago, and no resolution offered. So go for Americano if you want fresh I guess.
A local gem! Best bagels in Kelowna, great prices and the staff are the nicest. Highly recommended!
Wonderful fresh made bagels. I've yet to try their cream cheeses, but they look great. Downside is they aren't open on weekends.
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