This is my second time going to M&M. My first experience in Hwy location was great and wonderful, the staff was most helpful, so I decided to give a second go in mission park location. How disappointing! The staff is rude and impatient! I don’t know if she’s having a tough day or it’s just me she’s disliked. Anyway, if I decide to go again, I’ll go the hwy location again. Why bothering such horrible customer service here!
Rob Sullivan
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May 31, 2019
Normally we like m&m. We've spent a lot at this location but I am done shopping here. If I could give no stars I would. The clerk was just finishing ringing someone else up when the phone rang. She answered of course but then the conversation seemed to change. It sounded like they were taking a what was selling. Even what the temperature was outside. She completely ignored me. I found out after the call that it was the owner. So she knew she had a customer waiting so should have ended the call but didn't. Then I asked for a chicken stew. The price on the shelf was 14.99 but when she rang it up or call up at 15.99. I pointed out to her that it was 15.99 and instead of correcting the price she ripped the tag off the shelf and mumbled something about how the owner won't let them change the price. So I paid and informed her to tell the owner that he just list a customer over a dollar. TERRIBLE CUSTOMER SERVICE!!
Eric Estrada
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August 29, 2017
M&M always has great people working in their stores and their food selection is fantastic. One negative is the price point, just a little high.
Lori Dickson
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October 29, 2022
Excellent choices. Great portion selection. Sales and deals make it very affordable. Great quality and taste
Derek Whitham
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September 30, 2022
Never again paid $27.99 for a bix of wings got home opened it up and got 16 wing peices so total of 8 actual wings
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3155 Lakeshore Rd #21, Kelowna, BC V1W 3S9, Canada
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This is my second time going to M&M. My first experience in Hwy location was great and wonderful, the staff was most helpful, so I decided to give a second go in mission park location. How disappointing! The staff is rude and impatient! I don’t know if she’s having a tough day or it’s just me she’s disliked. Anyway, if I decide to go again, I’ll go the hwy location again. Why bothering such horrible customer service here!
Normally we like m&m. We've spent a lot at this location but I am done shopping here. If I could give no stars I would. The clerk was just finishing ringing someone else up when the phone rang. She answered of course but then the conversation seemed to change. It sounded like they were taking a what was selling. Even what the temperature was outside. She completely ignored me. I found out after the call that it was the owner. So she knew she had a customer waiting so should have ended the call but didn't. Then I asked for a chicken stew. The price on the shelf was 14.99 but when she rang it up or call up at 15.99. I pointed out to her that it was 15.99 and instead of correcting the price she ripped the tag off the shelf and mumbled something about how the owner won't let them change the price. So I paid and informed her to tell the owner that he just list a customer over a dollar. TERRIBLE CUSTOMER SERVICE!!
M&M always has great people working in their stores and their food selection is fantastic. One negative is the price point, just a little high.
Excellent choices. Great portion selection. Sales and deals make it very affordable. Great quality and taste
Never again paid $27.99 for a bix of wings got home opened it up and got 16 wing peices so total of 8 actual wings