Mission Creek Animal Hospital
4624 Lakeshore Rd, Kelowna, BC V1W 1X4, Canada
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After considering it seriously, I've decided to give a one-star rating. My 17-months cat did vaccinations, regular examinations and spayed surgery here, and we were satisfied with everything they did. However, things changed from last month. After our kitty vomited and stopped eating and pooping for two days, we sent her here. They did a blood and urine test（our kitty peed little by little), and the results were no problem. Then, they did an X-ray and said it was not clear enough, thus suggesting to do an Ultrasound. After doing that, the doctor said there was something in her stomach, and she needed to do surgery to take it out and not sure if this caused the problem. Fine, we decided to do the surgery. We hoped to take it out, and our kitty would be healthy. Following their suggestion, we left our kitty in the hospital for the next day's surgery. However, they told us they didn't find anything in our kitty's stomach after the surgery! It was not there! They still didn't confirm what caused Mimi's sickness!! What's the point of the surgery? What did my kitty suffer? She was sick and received this surgery to make her much more uncomfortable!! It is like you only had a slight stomach illness but were asked to do the exploratory surgery!! Cat is unable to speak, so I must talk!!! It costs us almost $4000 but without any conclusions.
Always responsive and so kind, I have three dogs so you can call me a regular; 😬 always friendly and on top of the care of my animals. Enjoy the team and beyond grateful to have this animal clinic, that has cared for us since we moved here 3 years ago. You are in very good hands if you come here.
Dr. Andrew McCarthy and his wife Dr. Tanis McCarthy and all the staff at Mission Creek Animal Hospital are the best. Mission Creek Animal Hospital are very caring and very professional and they were there for us when our dogs needed care and got us in promptly. Highly recommended.
I know my pets are in the best of hands at this clinic. I feel so bad as I cried at the front desk when I had to leave my kitten for tests and surgery. The team was so compassionate and friendly. I cannot recommend this practice enough.
I would highly recommend Mission Creek Animal Hospital. The staff has been very friendly and easy going. Dr. Tasmin Dunkin has been incredible. She is very caring, communicates well, and is a true professional. 5 stars!