Microtel Inn & Suites by Wyndham Kelowna
365 Mills Rd, Kelowna, BC V1X 4G9, CanadaAbout Microtel Inn & Suites by Wyndham Kelowna
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The front desk turban guy was really helpful. He helped us by informing us about so many places to visit. Guest service and room was clean and comfortable. I would recommend everyone to stay here if they want clean and affordable place. Everything is near this property.
I made a (very dumb) mistake when booking and the staff went above and beyond to help me out. The rooms were nice, super quiet even though the highway is right there, and great prices for the amenities. Thank you Microtel staff!!!!
Staff was unfriendly and not helpful. Poor customer service. Rooms were not clean at all and when requested only cleaned half way cleaned. Garbage was left from previous people. Our vehicle was broken into twice in two nights. Complimentary breakfast was gross. Bugs in the pool. Would not recommend
Rooms were clean although bedspread have a few discolored spots. Location was sketchy and not that great for walking around...as we were leaving a couple was cleaning up as their car window had been smashed overnight in the hotel parking lot. breakfast had the usual fare one would expect. Not sure why hotels bother serving gross reconstituted eggs, just don't bother. Service was friendly and efficient. Love the microtel brand and have had great experiences until this one. I would not return to this location.
Stayed here for our anniversary. The Rooms themselves were nice but I wouldn't ever stay here again due to the area. Our car window got smashed in the parking lot overnight, and they apparently didn't have a camera pointing on the location of our car. We thought we should receive some compensation for this as they didn't have cameras on every portion of the parking lot, therefore causing multiple cars to have damage during our break in and multiple other attempted break ins in the cars beside us. The hotel staff were nice enough to give us stuff to clean up, so we did appreciate that. We have still not heard back from this hotel about this situation after a complaint to customer service and the staff contacting their manager. The pool was also dirty.