Manteo Waterfront Hotel & Villas
3762 Lakeshore Rd, Kelowna, BC V1W 3L4, CanadaAbout Manteo Waterfront Hotel & Villas
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Went to have lunch and a few drinks on the patio on a nice sunny day. The outdoor space is lovely. It is right on the water but surrounded with flowers so it feels private with beautiful glimpses of the lake. There is lots of outdoor lounge seating and a couple of fire pits which makes it feel very comfortable and relaxing. The drinks are amazing. We had fresh oysters and tacos. The food was excellent. The service was very pleasant and checked in with us frequently. This was our first time visiting this patio since it became a new restaurant and overall we were very pleased with the menu, the service and the atmosphere.
The staff everywhere are very professional and super friendly but a few issues 1) when emailing about cribs before our arrival we were told they had them. However at check in we were informed only play pens were available. Knowing earlier may have helped us plan with our toddler better. However staff did check us in earlier which was nice. 2) almost impossible to reach reception and house keeping by the phone and some of the requests would take forever or require us to call again. Housekeeping did a great job though! 3) one morning when we went to our rental car in the parking there was a drunk individual sleeping in our car which was scary. Couldn’t figure out how he got in as he didn’t break in and we re sure we locked the car. Thankfully it wasn’t a serious incident he left quickly but forgot his phone and keys in the car. We alerted reception and gave them those items but it didn’t seem like they knew what to do. I’d consider this a serious incident that involves safety and someone should have checked the cameras and alerted security as well as at least follow up with us. We even checked back in the afternoon about this and the afternoon staff were clueless that this incident even took place in the morning! Overall it feels like right staff is hired with super friendly service. However, it feels like management may not be experienced enough! Much training is lacking and it may just be a summer job for students who have great attitude but zero guidance and training. Improve management in the resort and you can turn this into a gem in Kelowna!
Nice views with boardwalk, cool seating arrangements with tables right by water or we chose the living room style eating from the sofas, a bit uncomfortable for those with children. The berry avocado salad hit the spot, wife’s mussels tasted amazing! Steak just ok, not a steakhouse so no big expectations. Only negative was fighting off the few wasps!
We had a WONDERFUL time with our 16 month old at the Manteo. The full kitchen in our room was incredibly useful with our toddler for easy meals and for mom and dad, the Maestro restaurant downstairs was top notch. Samir at the bar I’ll be bold and say is probably the best bartender I’ve ever had the pleasure of being served by. His knowledge of not only fine cocktails but of the area was very appreciated. We will definitely be staying at the Maestro— the rooms were also extremely and meticulously clean. Thanks Manteo! PS: we did do take out from the Lakeside restaurant and found the server on the phone a bit rude and the food wasn’t appealing at all— maybe it’s best enjoyed at their table. Regardless would highly recommend the Maestro over the Lakeside every time. Oh and the indoor pool was FREEZING— hopefully next time it’ll be a bit warmer :)
Didn't stay overnight at the Resort. Stopped for a drink and appetizers. Excellent atmosphere overlooking the lake marina and beach areas. ⛱️ Extensive wine list but limited beer 🍺 selections. Service was good but a little slow. There was only 1 server in the section. Would definitely visit again.