Kelowna Mental Health & Substance Use

505 Doyle Ave, Kelowna, BC V1Y 6V8, Canada

About Kelowna Mental Health & Substance Use

2.6 / 5

from reviews

Is this your business?

    Archie Wutzke (Chachi)
    -
    November 26, 2020

    Archie Wutzke I am so disappointed with the medical care at this establishment. Besides the facts that I opted to try the sublicaid injection to taking a pill everyday(it's a monthly injection) which was done improperly causing me to get a major staff infection, a hole in my lower stomach where the injection was administered,2 1/2 months till it healed, multiple trips to the hospital, 2 courses of antibiotics and a pretty miserable time for me. That wasn't enough, I decided to forgive what was done and have the follow up monthly injection, I arrive at the clinic on my appointment to find out they didn't have enough medication and couldn't do the injection after booking me in, having me come down there,wasting my time,forcing me to taking a pill daily again. Then the doctor has the nerve to call and ask if I want to try the injection again, which I didn't reply too(I wonder why) after all of this, my regular monthly appointment to get my refills for Vivanse and Suboxone, which was done on the phone yesterday, the doctor was to fax my prescriptions into the pharmacy, the doctor faxes the script for my Vivanse but not the Suboxone(which is the most important medication, without it, an individual gets majorly sick,also bad withdrawal symptoms, can cause relapse and many other things. I called the clinic to inform them of another mistake made, to be told, she is not in today, we'll try to get ahold of her, and hopefully we can get your vital meds to you today, WOW!!!!!! Ask any recovering addict how very important this medication is for there sobriety!! UNBELIEVABLE

    Darcy Rogocky
    -
    June 14, 2021

    Always awake, be expected considering we're all nuts!!!

    Stevie Lynn
    -
    September 07, 2021

    These people saved my life. There is one perticular nurse practitioner who I have been with two years now who saw me through my addiction and never gave up hope on me. They used to be really hard to get into but now it's the same day treatment and they are so understanding and amazing.

    Celine
    -
    September 27, 2019

    Not a good experience. I highly suggest seeking help from professionals that actually care about your wellbeing & sanity instead of sitting around waiting to talk to someone who can't bother to be there.

    Solstice143
    -
    June 06, 2020

    I learned a lot thru these guys. However, I kinda felt like I was being funneled into DBT. Once my counselor and I agreed that DBT didn't seem to be exactly what I needed at the moment, I was told she could no longer see me if I wasn't in DBT. However, the time I was there I learned a lot. I'm no longer in the program but still find some of what I was taught to be quite helpful.

    Kelowna Mental Health & Substance Use

    Our Address

    505 Doyle Ave, Kelowna, BC V1Y 6V8, Canada

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