Hyatt Place Kelowna

1915 Enterprise Way, Kelowna, BC V1Y 9S9, Canada

About Hyatt Place Kelowna

4.4 / 5

from reviews

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    Gaurav Hegde
    -
    July 13, 2024

    Terrific rooms , great staff and a decent breakfast. Hyatt place is always a safe bet for couples families or friends. Highly recommend this location which is close to all the restaurants . Their sky lounge could work with some better service and staff though. We waited there for more than 15-20 mins but no one showed up so we ended up going elsewhere Overall an amazing hotel!!

    Chris Carpenter
    -
    June 29, 2024

    Hyatt Place hotels are quickly becoming our favourite hotels to stay at. This hotel is clean and conveniently located. Free breakfast is a bit repetitive but it's pretty good quality considering it's free. We found the beds to be a bit on the soft side which is exactly the way we like it. Note they are nice and new, so I don't mean soft as in worn out. They are soft while being supportive. We also love the double roller shades that help keep out the light for those mornings you need some extra sleep! Would definitely stay again!

    Dan Lynch
    -
    July 01, 2024

    Stayed here for Canada Day weekend... ABSOLUTE gong show. Breakfast on both Canada Day and the morning before were a shambles. The optional slow toast maker is situated in front of the hot food line, so the whole line is held up by an individual who wants toast. The dishes and cutlery are not cleaned up fast enough, so the line frequently ground to a halt because nobody had any eating implements. Then, on Canada Day morning, the breakfast bar had no milk of any sort, no fruit, no waffles, no bacon (at least for the first few hours of service), just sausages and tater tots, and they ran out of juice early. We were approached by a member of staff and told we could not eat in the lounge area, even though it had been full of people eating the previous day, and the dining area was full - when we pointed this out they just shrugged and walked away. Rooms are sparse, no cream for coffee (just powdered whitener), no kettle for tea, dirty glasses, light fittings falling off the walls, no bedding for the sofa bed (just a top sheet). Lifts are slooooooow... Like "we've been waiting in the underground parking for more than 5 minutes now"-slow. We've stayed at Hyatt before, and it's been a great experience, so this was very disappointing. Management really needs to do something to fix this.

    Richard Bullanoff
    -
    May 25, 2024

    Room was clean, great. Staff wonderful. If you have a large vehicle such as a full size crew cab truck, parking absolutely sucks. The underground parking accommodates 6’7” height so for a truck it could be very sketchy. People with small cars park in front in designated large vehicle stalls without any consideration for others so be warned

    BB EastVan
    -
    May 29, 2024

    We had a lovely stay for the week! Every employee was warm and welcoming. Rooms were big and comfy. Very clean! 1 less star for the cable channels being limited or not working from the guide.

    Hyatt Place Kelowna

    Our Address

    1915 Enterprise Way, Kelowna, BC V1Y 9S9, Canada

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