I spent 4 nights in a room on the 2nd floor of the Arms. The room was pet friendly for our small dog. The room was clean and very bright with all the curtains open on the many windows. The room had a nice coffee maker and small fridge. My family loved the outdoor family pool, and we spent a lot of time there. Close to the Rotary Beach. Staff were all very friendly and helpful. We had a great time, and would love to return one day.
The location was wonderful… I will have to say planning our wedding there was not wonderful. The communication was absolutely horrific, we did not get a food voucher as we could not do a sample food sitting for our actual meal for the wedding. We requested 4 drink tickets be given to each guest on arrival to our wedding… this was not provided until questions were asked by my father-in- law… these tickets were paid in full by my spouse and I. Once the tickets were given out, most didn’t use them. We did not receive a lot of time to set up the hall (noon day of the wedding, wedding was at 330 the same day). The communication with the event coordinator for the hotel was lacking. It wasn’t until we sent an abrasive email requesting a call that we received that. My spouse emailed them a month ago asked for a break down on the final bill and still has not heard anything back. I will say the following about the hotel Beautiful location, rooms are mediocre for what you pay. And the food was great. When planning a wedding here just be aware of some of the issues we had. I truly hope this problem is rectified before others have their special day at this venue/hotel.
Our stay at the Hotel Eldorado Resort was awesome. Upon arrival, we were told that our room had been upgraded and because we were celebrating our anniversary, a beautiful cake was delivered to our room as well. All the staff were very helpful and friendly. Such a beautiful place!
Just wanted to say a big thank you to Alyssa as she did an fantastic job in helping us out when VRBO cancelled our booking last minute; great resort and location. This place has fantastic service, great views of the lake; and really good restaurants. Also want to thank Jason Alexander for helping us out as well; would definitely recommend Hotel Eldorado and looking forward to staying there in the future.
We stayed here for our first anniversary so splurge and got a suite. The hotel itself is nothing fancy and the checkin service was kind of awkward. The room itself had a beautiful view and a very cozy atmosphere. If you’re looking for character though this place is it. It’s also very close to some great coffee shops and cute shops. The restaurant is also fantastic and convenient.
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