Beautiful hotel. Literally doesn’t feel like a 3- star hotel. Service and breakfast is like of a 4- star. Big rooms, excellent breakfast. The service is awesome, something extraordinary. That’s my go to hotel, every time I will visit Kelowna.
This is one of the best hotels I have stayed at. The room was immaculate and the staff was very professional. The view from my room window was awesome too. There were fancy automatic black-out blinds which made the room dark for sleeping. All in all, a wonderful trip ♥.
Other than being "encouraged" to join Honors Members club when I was trying to book online due to very delayed plane arrival. The person wanted me to join, and didn't seem to hear that I said repeatedly that my phone battery was low, that I would be arriving "late" and that I wasn't interested. But she was kind and calm throughout though I finally just hung up on her. The hotel service and staff were all overall helpful and patient.
We really enjoyed our stay here. The hotel was very clean and the staff was excellent. I would definitely stay here again if we came to Kelowna, the only thing I didn't really care for was the sliding barn door for the bathrooms that doesn't lock so you don't get a ton of privacy if you're staying with others. Other than that, I would definitely recommend this hotel
Awesome rooms as shown in the pictures. Wonderful breakfast. Very nice customer service. Overall, our stay at the hotel was mind blowing with the nicest view from the window. No complaints at all.
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