About GoodLife Fitness Kelowna Capri Centre
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1835 Gordon Dr, 119, Kelowna, BC V1Y 3H4, CanadaSee Your Business Here!
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Another wonderful experience at Kelowna BC was made possible with warm and welcoming hearts of Jean and Norris. After multiple attempts at Another Gym I called Goodlife fitness. (I am sorry but I do not disclose the information of other places where services were not provided. I don't know their side of the story abd do not hold a degree to Judge others). I spoke with Norris over the phone to enquire about drop in procedure. He gave me all the necessary information that I needed. I met Jean at the front desk, Norris was helping another member of the gym at that time. Jean was equally warm, welcoming and knowledgeable. We had a little conversation while we were working on my Drop In paperwork. I was offered towels that I didn't take (I always carry my personal hygiene items and towels handy). One of those best brief conversations you have in life that make you feel that this world is full of kind and compassionate people. Anf here I am writing about another review. Thank you Norris and Jean. You guys are full of positive energy and vibes. I hope yo see you both very soon. Thank you for being so humble. 🙏
To GoodLife Head office To whom this may concern, I have been a client of good life for the past 5+ years. The name of the business does not reflect the facility that I’m going to in Kelowna. It used to reflect the facility that’s why I started going there. However as of late, the facility has been falling apart. When the machines break down, it’s been taken awhile for them to be repaired. Also the floors are bubbling and separating for the last three years making it unsafe for people walking around. I know it’s not your building but the roof also has been leaking for the last four years and it’s been getting worse now, the men’s change rooms is half the size because everything is blocked off for buckets. I came to good life because it provided balance in my life. I’ve met a lot of good people staff and clients. I really enjoy this facility it’s close to my home and I use it on a daily basis. I travel with my job so I’ve been to many of your facilities all nicely kept. I know the facility managers are doing the best they can for what they have so definitely no blame towards them . Is there different regional managers in charge of keeping them repaired because the one in Kelowna is the worst that I’ve been at, out of all the ones I have been to, I’m sorry to say. I would like to know what could be done? Are you planning on fixing thing in the near future? I really don’t want to have to go to a different gym and most of my friends feel the same . I like your facility I don’t want to lose it and I don’t want you to lose us If you could let me know what’s gonna happen. I would truly appreciate it.
I So need this place! Abbey has been upbeat and stellar! Keep up the good work people! It keeps me motivated and here's hoping they go to 24hr once this goes somehow back to normal. Thanks for being there for us gym rats!
Zach, Christina, and this other lady with a nice smile were all great employees and did so good keeping everything clean and helping me as a customer. I move to Kelowna in April and without a doubt due to the great staff and equipment and location I’m definitely gonna get a member ship there. I highly recommend the gym mostly because of zach who works there. Have a nice day y’all!
I hate to give this gym 1 star because its more like 3, but no one will see this review then. I'm willing to change it, if things improve. Before there always used to be people going around cleaning the equipment, and fixing machines throughout the day. The condition of the treadmills are horrible, lots of them are broke down. Almost 95% of the TV's don't work, and if they work the sounds doesn't. Why not take the TV's off the Elliptical's upfront that nobody uses? I'm not going to walk around the gym with a $1000 cell/tablet while using the cardio equipment. Some of the lockers doors have been ripped off the hinges since 2020! Start fixing some stuff GoodLife Kelowna!