Econo Lodge Inn & Suites

1070 Harvey Ave, Kelowna, BC V1Y 8S4, Canada

About Econo Lodge Inn & Suites

3.7 / 5

from reviews

Is this your business?

    Richard Nipius
    -
    July 14, 2022

    Very clean. Nice new large room. David at reception was very pleasant and helpful. Nice pool and hot tub. Excellent breakfast had everything that you would want. Nicely serviced and clean. As good if not better than the big brand chains. Will stay here again.

    Mohamad Kourani
    -
    July 30, 2022

    Could not choose the option to add my cat when I booked online. I called to add the pet and was told there are no vacancies, but Ken the front lobby staff said he can figure something out when we arrive. When I arrived I was told our room that was booked online for $300 was not pet friendly. It's now past midnight and there are no more vacancies in any nearby hotels as its long weekend. His solution was to offer us an additional pet friendly room for $338. We paid for both rooms. Next day I called to speak with a supervisor (Brian) to ask if we could get a cheaper rate for that second room and I was told it's the "long weekend and it's supply and demand, this is how we make our money, any other weekend it would have been $99 a room". Considering we had already paid for the first room, and we were told there were no vacancies and suddenly that pet friendly room became available when we showed up and knowing no one was going to book it, they could have been kind and offered it at a lower price. Nice cash grab and not caring about a paying customer. We called to try to speak with supervisor before leaving this review, but Brian was very rushed, short, and unkind. Explains why it was the only hotel with vacancies on a long weekend. Do better.

    Terra Duquette
    -
    September 04, 2022

    I like the location of this motel. The fitness centre is good, as well as the pool and hot tub. The breakfast is as basic and basic can be. The rooms are partially renovated (floors and paint). The bathroom needs work (bath tub is badly stained and so is the toilet seat), hopefully those reno’s are coming. The beds are terribly uncomfortable, and the pillows were hard and lumpy. Housekeeping staff were very good. Front desk staff in the afternoons are extremely rude. The two gentlemen who I checked out with, were very nice and redeemed my not so happy thoughts about this motel. I was able to check in early, and check out a little late which was a great help for me. With a few adjustments to the pillows, beds and rude staff, I would stay here again.

    Doreen Tan
    -
    August 23, 2022

    I like the room. The beds were comfortable. Wish they had a jug for boiling water instead of the coffee percolator though. Air con is relatively quiet, thank goodness! The last three we stayed in had super noisy aircon units. Had wasps flying around outside our door though.

    Sam Huang
    -
    August 31, 2022

    We stayed at the hotel for 10 nights at the end of August. It was the cheapest price that we could find around. Our stay was comfortable and the room was clean. We booked double queen loft suite via the choice website. The room also had a sofa bed. For our family of four it was the perfect size with space for everyone. It would have been nice if the loft had an additional bathroom as we had experienced in other hotels - but not a deal breaker. Our room was motel style so our entrance was from outside although I saw some rooms were hotel style (enter from a hallway). Every day we got ice for our coolers and they were in convenient locations - across from our room and beside the lobby. The hotel has a pool and hot tub which we went to once and it was pretty good. The hotel also has a fitness center but we did not use it. The breakfast was fairly basic with options for cereal, bread and bagels, ham and cheese, yogurt, apples, and boiled eggs. To drink you can get coffee, milk, apple and orange juices, and there was hot chocolate powder and tea bags as well. There also was a water dispenser which was convenient to fill all our water bottles for the day. The coffee in the lobby was better (keurig) so my wife got coffee from there every morning. During our stay we decided not to get cleaning services and every few days we left our towels and garbage out to be collected and went to the lobby to get new towels, soap, and bags. We ran out of toothpaste on the 2nd last day so was able to get some from the hotel. Our stay was comfortable. The rooms were clean. Breakfast had enough items for everyone and beats trying to find and buy breakfast. Pool and Fitness Centre are nice to have although they are situated away from some of the rooms. We enjoyed our stay and we almost always choose Choice Hotels where ever we go.

    Econo Lodge Inn & Suites

    Our Address

    1070 Harvey Ave, Kelowna, BC V1Y 8S4, Canada

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