Stopped by for happy hour to feed the kids and have a mid afternoon bite before heading back out to the activities of the day! Food is small portion but tastes great. Consistency is Earl’s recipe and they follow it!
It was my first time to this location and other than the phenomenal customer service I wasn't very happy with the food. I ordered fries and gravy for a appetizer and the fries tasted and looked like they were very old...dry, tasteless and just all-around terrible. The gravy was good. I ordered the steak and frites and this time the fries were good but the steak was very tough even though I asked for them to cook it medium -rare. On a positive note I had the cheesecake for dessert and it was absolutely delicious! My bill was $85 which was way overpriced for what I got. I don't think I'll be going back.
It’s a bit of hit and miss with this location, and it may vary from visit to visit. I’m afraid my experience of the cleanliness leaves something to be desired. I dined in a few weeks ago, and the food was pretty good, but my truffle ravioli was bland. I asked for salt and pepper, which was given with a smile, but the shakers felt greasy. The restrooms look very nice and modern, but they have these weird square-shaped toilet seats that are a bit difficult to navigate for a shorter person (or children, I imagine). No wonder when I opened the door to one of the stalls (which are enclosed rooms), I was blasted with a very strong smell of urine, a hint of which stayed with me throughout the meal (it was that strong), though I used a different stall than the smelly one. They need to just install normal toilets. The atmosphere of the dining room is lovely, open and bright, but the impression of poor sanitation made it difficult to fully appreciate. The next time I tried it, I placed an order through a delivery app. This time the food was superb and was packed with care. No complaints. Unfortunately this is an extra-expensive way to order.
I’m a pretty loyal Earls customer. They do what they do well, but there’s always going to be some visits better than others. This time was not one of those. I will say the staff were lovely to a person. And the service was pretty good (bar maybe a forgotten request for pepper) but the Benny, a brunch staple, was very disappointing. Very over done, the hollandaise was cold, the avocado was almost black. The fried potatoes were the saving grace. My co-diners enjoyed their tacos and earls breakfast though their sunny sides up were likewise cooked to a solidness that makes eggs sad imo. Coffee was hot and the Caesar was superb. Space is lovely a bright. Overall, a mixed bag
My family and I ate at Earl's last night and were so impressed and pleased with our amazing server, Bobby. He made our experience fun and heart-warming with his magnetic personality and great sense of humor. We had just come from a celebration of life earlier that day which he would have had no way of knowing about. But his excellent service really made our night and gave us a lot to smile and laugh about! Ask for Bobby next time you eat at this location :) You won't be disappointed.
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