Delta Hotels by Marriott Grand Okanagan Resort

1310 Water St, Kelowna, BC V1Y 9P3, Canada

About Delta Hotels by Marriott Grand Okanagan Resort

4.3 / 5

from reviews

Is this your business?

    Rachel Stix
    -
    September 03, 2022

    We went to kelowna for our honeymoon and spend the 4 nights at the delta. The restaurant and pool had great food and service but this is as far as it goes. When our room was cleaned the bathroom was left dirty and no surface was wiped. Dirty towels were left on our floor. We had called one evening asking for our sheets to be changed as there was a stain that was on them prior to arrival that appeared as old blood. We were assured our sheets would be changed the next morning. After coming back after the turn down we realized the sheets had never been changed. We let the front staff know upon checkout and were simply told that they would let the housekeeping team know. For the level and status of the hotel the service when something we’re going wrong was extremely disappointing. For the price you pay I would not recommend the hotel for the rooms.

    Peter Bolhuis
    -
    October 09, 2022

    While the room was clean and comfortable, the room attendant appeared to have forgotten to leave out our toiletrieson the first of our two-night stay. They only arrived the following day. We were confused to find only one regular coffee packet in the room (and one decaf) despite it being crystal clear that there were two of us when booking. Additionally, when booking I made it clear that I required parking. So I was rather disappointed to find that there was an additional fee of $30 per night above the quoted price. Chloe at the front desk was friendly and helpful, and she was able to upgrade us to a lake view room for no additional charge. The property is very nice and perfectly located, but it comes at a steep price.

    Terry Dionne
    -
    January 20, 2023

    I am a owner at the resort love it there very good staff . We have a week every year in March The restaurants are fantastic spa and pools are great. If you need anything you call the front desk and they will have someone to bring it to you. It's a one bedroom sleeps 4 ground-floor walk out to the patio and jump in the water. The casino on the second floor which is great for evening out . Lots of store's short walk to downtown to browse around excellent area .

    Don Bradford
    -
    August 29, 2022

    We thought this was high end resort hotel but were astonished to learn otherwise when we arrived at our room. The room we had on the 10th floor was maybe 200 sq ft. The king bed took up most of the room. The bathroom was about 5×5 sq ft in size. Had to stand sideways in shower to take a bath. It was not what we expected for $543 per night. I would not recommend this hotel!

    Google Google
    -
    October 13, 2022

    Best location on the Okanagan lake with some amazing views right from the room and restaurant. The amenities are a bit on the low side for a resort and the swimming pool could use some cleaning. The rooms are a bit outdated but the exterior is well decorated. The staff deserves compliments for their genuine service and customer appreciation.

    Delta Hotels by Marriott Grand Okanagan Resort

    Our Address

    1310 Water St, Kelowna, BC V1Y 9P3, Canada

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