City Centre Fitness

247 Martin St, Penticton, BC V2A 5K2, Canada

About City Centre Fitness

4.6 / 5

from reviews

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    Peter Muras
    -
    July 22, 2022

    Great little gym in downtown Penticton. Free parking (!) and a very reasonable drop-in rate. Equipment is a bit older but well maintained and greased. The service is also great, so I’m not sure what some of the disgruntled folks are talking about. Highly recommend!

    Kitiarian
    -
    August 06, 2022

    Very nice staff and awesome location, the layout was a little odd just because of the building, but they have a decent amount of equipment. Punching bag in the back is a bit light though and focus mitts are Everlast so a little soft - so be careful but it was good for keeping up while on vacation

    Gerry Del Frari
    -
    July 06, 2022

    Decent little gym walking distance from all the action on the Okanagan side. Very friendly staff.

    Greg
    -
    May 15, 2022

    A Tale of Two Gyms: I am a retiree who spends half the year in Penticton. I recently inquired at several gyms regarding membership. Narrowed it down to two: World Gym and City Centre Fitness. Both gyms had equipment and atmosphere that suited my needs. The human component however….what a difference! World Gym was prepared to accommodate me by waiving the new member administration fee that I would otherwise be required to pay each year that I returned to Penticton. The alternative was to pay $20 per month to “freeze” my account while I was away and not using the gym. I decided on the first option. I was in the process of paying when I was told about another fee. Not sure of the name but I was told it was to offset their losses due to Covid. I thought, no please, no more fees. The girl on the front counter, pleasant enough, pointed me to the sign on the counter which referred to this particular fee. It was one of those asterisk/fine print items we all know far too well. I asked if it could also be waived. Afterall, I explained that I would be lucky if I used the gym for 4 of the 6 months.. A man on the side spoke up and said that he could waive the fee if he wanted but he did not want to. I asked who he was, he was the owner. At this point my costs came to about $445, we had not started with my partner’s fees yet. I respectfully said that maybe this gym wasn’t the best fit for me. I believe he was in agreement. No raised voices, a cordial understanding. In contrast…. I arrived at City Centre Fitness and was greeted by the owner. A very pleasant man who asked my name and then used it. Seemed genuinely interested in me. I explained the situation at World Gym. He said that they had many different clients and would attempt to accommodate.. There were no sign up fees, no Covid fees, no fine print items. He said it would cost $473 for 6 months for both my partner and me. And get this…while I was away all I had to do was give notice and they would put my account on hold. I said that I would need five months' coverage. They had a promotion for six months but he told me that I could put the account on hold after five months and the sixth month would be there for me when I returned next year. Wow! What a difference. The first was clearly focussed on me fitting into their business plan. The second was focussed on how their business could accommodate me. If you are in the market for a new gym, I would advise that you check out City Fitness as an option. They definitely have the better service and business model from a customer’s perspective. The owner at City Centre Fitness was genuine, respectful and incredible… awesome! Congrats to both for surviving Covid. All the best to your continued success. Thank you, a retired Business Education Teacher/Guidance Counsellor.

    In Private
    -
    April 11, 2022

    The best fitness center in town. They have been running this business for many years, and they know how to do it right. Through covid and difficult times, they continually come out as "the" place for fitness in Penticton. Amazing staff and ownership!

    City Centre Fitness

    Our Address

    247 Martin St, Penticton, BC V2A 5K2, Canada

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