Central Valley Veterinary Hospital
1940 Kane Rd #124, Kelowna, BC V1V 2J9, CanadaAbout Central Valley Veterinary Hospital
Is this your business?
Our Address
1940 Kane Rd #124, Kelowna, BC V1V 2J9, CanadaSee Your Business Here!
Don’t see your business on our site? Add it for FREE! Please click the button now.
Cannot truly begin to describe how grateful I am for all the team at Central Valley Vet and their care for my fur baby Maverick. They truly treat him like one of their own and I believe have saved his life and pain he was in on more than one occasion. Maverick was born in Australia, traveled to Toronto on his own and then to Kelowna… he is a strong boy, but has his issues and the team at CVVH made him and me feel like we truly were taken care of - not just another “patient”, but family. I am forever grateful for all of you and your constant respect and care for our fur babies. Thank you. Much love, Maverick and Cherie
I took my puppy there for his second vaccination and a checkup. Loved the place. All of the staff were very professional and knowledgeable. A few days later I called about a small issue and received advice over the phone. Two days later they texted me to check up on my puppy. Highly recommend this vet.
Took my 5 yr old cat to this clinic yesterday. We had several issues to figure out. I’ve had cats since the age of 5 I’m 55. I have never once in all of those years seen such a thorough exam. For the first time I actually didn’t feel like a number on a conveyer belt. We saw the new dr there. She was so good with Ari I could tell she was a true pet lover. I don’t recommend places a lot but this one gets #1 in my opinion.
called to ask about euthanize my senior elderly blind cat. Recently moved to the area. Understand I am not one of their regular clients but end of life care is pretty sensitive and hard already on an owner especially in a new area, without being met on the phone with complete lack of empathy. Redirecting me to call else where as my dying cat wont be seen is heart breaking. Don't list emergency care on your website services if you care so little for those in pain. Any kind words would've been nice as I am in tears on the phone. Instead the tone of voice has made me vow to never go here in the future and will be telling everyone I know to avoid like the plague as well. If you love your pets then don't make them suffer. Don't bother calling. Update: updating my 1 star to a 3 star based off the quick response and apology. Thank you.
Excellent customer service from the first phone call. Welcoming and very efficient staff. Dr. Kim was efficient , thorough and very caring. My cat's blood test results came back so quickly and tho the diagnosis was grave the information she gave me made the hard decisions more informed and a bit better for me. thank you all for the heart felt service .