CE Plumbing & Heating – Kelowna Plumbers

101-1865 Dilworth Dr Suite 544, Kelowna, BC V1Y 9T1, Canada

About CE Plumbing & Heating – Kelowna Plumbers

5 / 5

from reviews

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    Thomas Pruett
    -
    August 04, 2022

    We had an A/C breakdown and we’re thankful we called CE Plumbing as they were able to rectify the issue immediately. Shawn was an absolute pleasure to talk to and deal with. He gave me an honest assessment of our outdated furnace and A/C unit. It was well past it’s best days so we decided on a new unit and can’t wait for the install. I would highly recommend CE Plumbing as they were upfront ,honest and extremely efficient. Thank you again!

    Cessna Pilot
    -
    July 30, 2022

    Service Tech did a great job!! However the front office made an error when booked and told me the wrong date, I get mistakes happen so will let that go. What I won't let go is the horrible customer service on correcting the billing error. I was quoted for the AC service but when I got the invoice it had an additional Dispatch Fee on it. I called when I got the invoice via email and inquired about the dispatch fee and was told it was in error and they would refund my credit card, and to allow 4 days. It has now been over two weeks and 5 phone calls and I still get excuses!! I was told it was done, then it was going to be done, then they had issues with the cc refund and would e-transfer me the refund by days end on the fifth phone call. Always promising action by the end of the day... and nothing ever happens!! Lesson to others; do NOT give your cc# to this company until you get the service done and review the invoice, they requested my cc# prior to the service. I will definitely be using a different company on my next service due to the runaround I am getting on this one.

    Alan Arnold
    -
    June 29, 2022

    We always had problems with water drainage from our split ductless heat pumps. The repairman, Luke I believe, was patient in listening to the history of misadventures over the past 9 years. We spent a lot of money over the years. One unit leaked and the other had a very loud buzz from the unit's water pump. He was able to fix both problems by running a gravity fed drain into the bathroom drain on the other side of the wall. Perfect. He also secured the pump of the other unit so it didn't buzz anymore. We appreciate his work. Our puppy also fell in love with him.

    Heisenberg White
    -
    August 15, 2022

    Employees who bring home company vehicles dump them in residential areas and breach city parking bylaws. These vehicles need to be parked on company property if the employee does not have adequate parking on their own property. *edit* It’s a white Nissan Van that’s been dumped along Denali Drive on city property.

    vanita asogan
    -
    July 31, 2022

    Got my A/C looked at by Shawn, he was very friendly and informative. Glad they were able to come by on the long weekend!

    CE Plumbing & Heating – Kelowna Plumbers

    Our Address

    101-1865 Dilworth Dr Suite 544, Kelowna, BC V1Y 9T1, Canada

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