Carrington Dental Centre

Acorn Plaza, 2300 Carrington Rd #360, West Kelowna, BC V4T 2N6, Canada

About Carrington Dental Centre

4.8 / 5

from reviews

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    Louise LeCaine
    May 19, 2022

    Amazing Staff!! Extremely Friendly, Caring, Kind, & Professional! Explained every detail thoroughly. Staff always ensured that I was Comfortable! Exceptional & Amazing Experience! Highly Recommend!

    Heather Anderson
    July 09, 2022

    wonderful. they were very helpful in explaining the procedure and answering any questions I had. Cared about my comfort too

    Marilyn H
    July 20, 2022

    Great dental care at Carrington. My Dental Assistant took the time to really explain the reason for my treatment

    Anna Dokupil
    May 23, 2022

    Had one of the worst dental experiences at this clinic. Was my first time at the dentist in a while as I recently moved to Kelowna area. So I wanted to have a cleaning done as it’s been a while. Was quoted between 350-500 max to clean my teeth and do the initial first visit X-rays. Dental assistant and the front desk both told me that since I haven’t been in for a while that my cleaning would be on high end so prepare to pay 500. Which I was prepared to pay. So went in couple days later to have my cleaning appointment the hygienist checked my teeth, did pictures, X-rays etc took her over 1 hour just for that, than started cleaning my teeth and only finished 8 teeth in that 2 hour appointment, told me I’ll have to come back to finish my cleaning as we ran out of time. I went to the front desk and I told the receptionist I’m not done my cleaning I’ll have come finish another day she said ok and was like your charge for today is 455. I said how is that possible as I’m not done. And my max for cleaning and X-rays was quoted 500. The receptionist kept saying no that’s 500 for the appointment. I told her no u guys said for the cleaning and X-rays I’ll pay max 500 and I’m not done my cleaning at all so how can it be 455. She kept repeating same thing and just didn’t care that I was quoted the 500 max. She ended up getting manager to talk to me. The manager seemed nice at first telling me she will talk to her team and try to resolve the problem. Told me to pay the 455 and she will figure out a solution and call me back. She never called me back I had to call her and ask her what’s going on. She told me it’s going to be 250 more to clean rest of my teeth making it a total of 700. Said she can give me 20 percent discount on the 250. So my total would be 650. That’s much higher than the 500 quote they gave me. Definitely not impressed at all, told her to send all my X-rays to me so I can go to another clinic. She didn’t seem to care. Definitely seems like they just want there money and don’t care about what they tell there clients. Definitely would not trust this clinic and wouldn’t recommend them to anyone. First off they shouldn’t take a bunch of X-rays without talking to the patient about costs, also shouldn’t be giving quotes if they don’t have a clue about costs. I will definitely be reporting this to the dental board.

    hailey enns
    March 05, 2022

    I have been going to this dental clinic for a long time and I have always had a great experience every time. I just got my wisdom teeth out and I was so nervous! The whole team , receptionists, Dr. Dahlman, and the nurses were fantastic! They made it such an easy time for me and kept me calm. Every time I go they are caring, kind and always make me feel comfortable. Definitely recommend going here if you are looking for a dental clinic. They are the best!

    Carrington Dental Centre

    Our Address

    Acorn Plaza, 2300 Carrington Rd #360, West Kelowna, BC V4T 2N6, Canada

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