Carls in Penticton did my bridal bouquet and my husband's boutonniere and we have nothing but good things to say! The staff were friendly, the price was reasonable, and (most importantly) the floral was beautiful!
The flowers I received was a non- issue until I got 2 emails. The email from Janna basically told me that I had got what I had ordered & I was happy with it , I had not seen the bouquet ?? Very poor customer service Janna !!
Twice now in under 2 years, I have had to order some flowers on short notice for a funeral service. The first time was less than 24 hours notice when it I realized that my parents had skipped florals entirely due to budget constraints for my stepbrothers service. They put together some simple, lovely arrangements which the flowers they had and gave us such a good deal. And no one minded that I had no idea what I was talking about or judged me for looking so last minute. Unfortunately, my stepdad passed away this past week and I found myself again needing flowers for a service. Sheryn responded to my inquiry within a few hours of receiving it. She worked with me on colours and style and really took into account the things my mom said she liked. Of course, I haven't seen the flowers yet since the service is Saturday but I am sure they will also be lovely!
Great, different flower arrangements. Beautiful bouquets. Knowledgeable, helpful, friendly staff. No sales pressure. Most accommodating.
Beautiful flowers and excellent customer service! I don't live in town but ordered a bouquet delivery for my aunt's birthday through Carl's Flowers very easily online. My aunt was unable to accept the delivery on the scheduled day, but they called me to let me know and arranged for a fresh bouquet to be delivered the following business day. I really appreciated that they went above and beyond to make sure my Auntie got her flowers. She sent a picture and they were gorgeous. I'll definitely be recommending this service to other friends and family.
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