Bylands Garden Centre

1600 Byland Rd, West Kelowna, BC V1Z 1H6, Canada

About Bylands Garden Centre

4.2 / 5

from reviews

Is this your business?

    July 07, 2024

    UPDATE: So just wanted to share the quality of plants I bought from here 2 months is disappointing to say the least. I work from home & water regularly. The first photo is the dahlia I got from bylands for around $25, the second photo the dahlia I got from Fruit & Blooms for $ 8. The last 2 photos are of the mint and basil I got from bylands as well. Disappointed! They had a lovely selection of flowers, herbs, veggies, etc. Also, the bouquet section has the best quality flowers around. The vibe in this place is very odd. The overall energy, and the weird spa piano meditation music. I don't know, maybe it's just me. The staff are not very friendly. This customer asked for help to this lady stocking some flowers and seemed annoyed that she was interrupted. If i felt it im sure the customer did as well. And the girl at the counter asked if I had a member account and I said no, but was not offered to sign up, which I thought was bizarre......I was going to ask how to get one but just wanted to get out of there. The saving grace during my experience today was a young man (I think he said he was 14 and had braces) he offered me help when I was struggling with my cart outside and then helped me too my car as well. He was the only person who acknowledged me and was smiling every time I saw him. I wish I had caught his name, but perhaps some of the other staff could learn a thing or two from him on customer service. I hope this review gets to him for his amazing service today!

    Dennis Gane
    July 23, 2023

    They pretty much have everything one could ask for to fulfill their gardening/landscaping needs. It's well laid out if you are looking for specific things, alternatively, you could just walk around and get some new ideas. For $25 you can get an annual membership which my family did and you will get 10% off your purchases. We saved money right away after deducting the fee. We picked up dirt while we were there and the fellow operating the front end loader, Jesús was great (as were all the staff) and was very careful putting the dirt in the truck. Overall, a positive experience.

    Randi Smith
    March 26, 2024

    I come here all the time with my dog, I’ve ben buying various tropical plants lately. I get their advice on watering, fertilizer etc and they always give me great information. The ladies at the flower arrangement centre are great as well, my dog loves them and goes back there looking for treats. This business is amazing.

    Maria A. PG (AADR Holdings)
    May 18, 2024

    Spent hundreds of dollars purchasing plants for our new home. Soon discovered most plants were infested with spider mites. What a job it was to get them all back to health! Bought a wand for my hose, it started leaking almost immediately. Bought a hummingbird feeder and it too leaked. It’s a lovely environment and they offer a large variety of plants, but I won’t be going back for the reasons mentioned above.

    Maggie Bernet
    May 30, 2023

    Simply the Best just like Tina Turner said. Friendly helping staff, a special Thank You to Helen the "Tree Lady" After the rude service at Dogwood we didn't expect to be so taken care of, asking questions was a crime at Dogwood and at Bylands it was invited. A question turned into great advice from the staff on all sorts of planting ideas. Thank you to all the staff, the first impression is always the most important, "Service" starts with a friendly "Hello" and can I help you? We love the trees and all the plants we bought to create our own baskets. Nothing more special than when people carry the sunshine in their pockets.

    Bylands Garden Centre

    Our Address

    1600 Byland Rd, West Kelowna, BC V1Z 1H6, Canada

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