I have never ordered flowera before and it was a special day for someone i appreciate a lot; i live in Ontario so I gave them a call the day before the event and they helped mw through the entire process. I ordered a premium bouquet, the flower selection was on point, they worked with the exact colours i wanted. I also ordered local chocolates and biscotti, everything was excellent. They even called the receiver ahead of time to make sure they would be home which i thought was a great geature. They sent me the receipt via email afterwards, itemized. Thank you, Galana, you were very helpful!
Great jem of a store. I popped in last week and was greeted warmly and they let me browse, and when I needed help they showed me some great gift ideas as well as helped me order my Christmas arrangement. If you need some different ideas stop in and look around.
I received these beautiful Birthday flowers from Burnetts Florist. They were stunning, fresh and long lasting opening at different stages…. Great job team!!
This was the first and last time I used this flower shop. Firstly, the woman I spoke on the phone with seemed half clueless to the process of ordering flowers over the phone. The shop couldn't understand that I wanted them delivered to a person working in a shop. Failed the first two attempts to deliver the flowers. Then, when they arrived, they were quite luck luster for the price paid. There was a lot of green fluff added to fill space, the color combination with my main flower of choice clashed. Overall, was disappointed with my experience and the quality of flowers received.
I grow flowers and have for a few years now. When I went into Burnetts it was my first experience. I’m sorry to say I had a poor experience. No one greeted me, no one asked if they could assist me. 3 ladies were working in the back. I then asked a question about the kale flowers and what they were. The girl working there said, “it’s kale.” I nicely asked what type, and she sarcastically replied, “it’s kale!” I grow, I know it’s kale, what kind?! So instead of buying anything or wanting to, I left. If you have a positive experience at a shop, you come back. I’ve lived in kelowna 10 years now and I won’t be returning. And will let others know to buy from a few different florists which I’ve had wonderful experiences with!
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