Asher Road Animal Hospital
156 Asher Rd, Kelowna, BC V1X 3H6, Canada
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156 Asher Rd, Kelowna, BC V1X 3H6, CanadaSee Your Business Here!
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Had my cat pass suddenly and the staff here were very kind and caring. The signed card they gave me with her ashes was a heart warming touch that I very much appreciated.
The staff and doctor were very friendly and offered lots of advice. They were able to book an appointment for us right away and have walk in available as well. This will be where we come for booster vaccines and neuter service.
*UPDATED* The only positive I had there was the lovely receptionist. Which says very little about how my experience was. The vet was dismissive at best and arrogant at worst. I brought my dog in for concerns of an eye infection & when I mentioned the context leading up to it, I felt I should casually mention that he’s been sleeping more than normal. I clarified that it was probably due to the dog daycare he’s been attending. He proceeded to make me run around outside with my dog to prove he wasn’t lethargic which I blatantly said his sleepiness wasn’t concerning, it was just a fact. My dog was clearly uncomfortable around him and he made no effort to try and sooth that, only sighed frustratedly when my dog tried to escape him off the platform. Worst dog person, and come on... most patients at a vet clinic are dogs or cats. Does he know there are vets out there that make a huge effort to put their patients at ease? How does this clinic have such glowing reviews? If only the receptionist could rub off her clear love of animals and people onto the vet. Did I mention he gave me a 5mg eye drop bottle prescription without any explanation and a label that reads “1/4th of an inch in both eyes twice daily for 10 days”. But he was in the bathroom so I couldn’t even be bothered to wait for him. 5ml = 10 days of drops? At 1/4th an inch per treatment in an opaque bottle... sounds legit. And it cost me $100. For 10 minutes of reclarifications, trying to get him to actually hear what I was intending to explain and waiting while he watched tv in his office next door. That and 5 minutes of dismissive appraisal of my pet’s health. I’m mad. If you’ve read this far, I’m sorry for the intensity and hopefully you reconsider taking your pet there. If the vet is reading this I hope you reconsider a few things too. *update: don’t blame the receptionist. If the doctor had been at the counter when the prescription was dispensed, then there wouldn’t have been any risk of giving THE WRONG PRESCRIPTION. And why didn’t I receive an alarmed phone call that I was putting the wrong prescription in my dog’s eyeballs instead of this review reply?! And why would I put an OINTMENT in an eyeball?
We needed to find a vet clinic to have our kitten spayed. After calling over 10 vet clinics from Penticton to Vernon ,all quoting 250.00 to 350.00 including 'The SPCA which quoted us 350.00 RIP OFF PRICE". We finally found Asher Road Animal Hospital and his prices were very reasonable. We made an appointment and brought her in. We live in Summerland and made the trip to Rutland. It was bit of a drive but worth it. The surgery went well and they gave her excellent care. They gave us 2 days days of pain medicine and some food for her at no extra charge. and after 2 days they did a phone check to see how she was doing. This place is awesome and we didnt feel extorted for every dollar we had. If your looking to find a caring reasonably priced veterinarian this place is for you. This Is our new vet clinic.
Very happy with the vets and staff at Black Mountain Vet. Fabulous and friendly service