Our Address
2475 Dobbin Rd #24, West Kelowna, BC V4T 2E9, CanadaSee Your Business Here!
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Honestly just do yourself a favour and do NOT go here. For the price there is a way better 24/7 option in West Kelowna that is much more worth it and any extra time to get there. The equipment is very minimal with machines are often broken for months at a time. The facility is always disgustingly dirty as they only have their staff do some very basic cleaning and don’t contract out to anyone professional. During my time as a member there was no upgrades done to the facilities although they collect a biannual fee for this. They change staff every other month because clearly they are a terrible employer to work for. Spend your money at a gym that actually cares about its member's and providing a clean and well maintained facility that they actually have pride in and treats their staff well. 0 stars. Oh and bonus the fob they make you buy in the beginning for access isn’t refundable.. way to contribute to killing the environment
Great gym with new and well maintained equipment. Gym space is well lit with both natural light from windows and artificial light. The gym is never overly busy and the members are respectful. Staff are engaging and attentive.. Would definitely recommend the gym to anyone looking for one.
Bully gym. Used it for 7 day trial as I'm new to kelowna. Returned my fob. Unfortunately lost my bank card during that week so I had to get a new one/new number. They refused to return my deposit on fob because they "only return deposit to original card" as per company policy. Brutal. Tried to work out them returning my money. Refused over and over. Theft. Straight up stole my deposit in an effort to make me join. Brutal tactics from a large gym. And great way to tarnish the reputation . Horrendous customer service. Refused to make situation right.
This gym used to be nice but over the two years I’ve been coming it just gets worse and worse. Dirty and disorganized, machines that have been in need of repair for almost a year… the only reason I still go is because of the 24/7 access However today they left the door broken and I would’ve been unable to get in without a kind gym goer letting me and my fiancée in and informing us that the door is broken as there was no signage. Wondering when we will start to see improvements as the rates keep going up!
For a gym that charges more than double other gyms in the area, I expect everything to work. I have unlimited suntanning BUT the bed had been broken for over a month. Fix the GD bed already.