I have been a member of this gym since it opened in Penticton and have seen several staff come and go and those who care about customer service and cleanliness and those who do not.
In the past few months since hiring new staff I have been pleasantly surprised by the cleanliness and great customer care. These guys are friendly, knowledgeable and keep the gym very clean. They ask for feedback on how to improve my experience and seem to genuinely care! Big kudos to R & R ☺️
Harvin Jassar
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March 31, 2023
NOT RECOMMENDED AT ALL!!! My annual contract was up and I decided to cancel my membership. Talked to the staff members and got different answers every time I went there. It says on my contract that I can cancel my membership anytime but the lady I spoke with said I have to wait 30 more days and still have to make 2 more payments before they can process my cancellation. It's been over 2 weeks and I still haven't received any confirmation that my membership has been cancelled. There are plenty of good gyms in the area, save your money and go elsewhere.
Ron
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March 06, 2023
Be sure to read the cancellation policy regardless of what the employees tell you. When I signed up I was assured that I could pay manually each month on a month-to-month membership.. This was not the case and they continued to debit my account months after I had quit going...
Clinton Beek
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May 02, 2023
An alright AF, building is poorly maintained, lots of holes in walls and poorly managed facilities. Not a great selection of equipment either. The only reason to join this gym over other in the city is the hours
ayla scott
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February 08, 2023
One of the cleanest clubs I’ve been too so far! Im from out of town and popped in for a quick workout which was very pleasant. Thanks guys :)
Our Address
2695 Skaha Lake Rd #103, Penticton, BC V2A 6E9, Canada
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I have been a member of this gym since it opened in Penticton and have seen several staff come and go and those who care about customer service and cleanliness and those who do not. In the past few months since hiring new staff I have been pleasantly surprised by the cleanliness and great customer care. These guys are friendly, knowledgeable and keep the gym very clean. They ask for feedback on how to improve my experience and seem to genuinely care! Big kudos to R & R ☺️
NOT RECOMMENDED AT ALL!!! My annual contract was up and I decided to cancel my membership. Talked to the staff members and got different answers every time I went there. It says on my contract that I can cancel my membership anytime but the lady I spoke with said I have to wait 30 more days and still have to make 2 more payments before they can process my cancellation. It's been over 2 weeks and I still haven't received any confirmation that my membership has been cancelled. There are plenty of good gyms in the area, save your money and go elsewhere.
Be sure to read the cancellation policy regardless of what the employees tell you. When I signed up I was assured that I could pay manually each month on a month-to-month membership.. This was not the case and they continued to debit my account months after I had quit going...
An alright AF, building is poorly maintained, lots of holes in walls and poorly managed facilities. Not a great selection of equipment either. The only reason to join this gym over other in the city is the hours
One of the cleanest clubs I’ve been too so far! Im from out of town and popped in for a quick workout which was very pleasant. Thanks guys :)